What are the responsibilities and job description for the Emergency Dispatcher I position at Tulare County, CA?
Current vacancy is with the Tulare County Fire Department located in Visalia.
This position involves shift work in a twenty-four (24) hour, seven (7) day per week operation.- Applicants MUST submit a typing certificate verifying a net speed of at least 40 wpm prior to the close of the recruitment; Online typing tests will not be accepted.
Typical Duties
Essential job duties may be assigned that are not listed above but are relative to this job classification. (Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.)
Minimum Qualifications
Education: Equivalent to completion of the twelfth (12th) grade.
Experience: Six (6) months of experience as an Emergency Dispatcher Trainee.
Equivalencies for Experience: Or one (1) year of general clerical work OR a combination of academic work and work experience.
Knowledge of: None
Skill/Ability to: Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers; operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment; handle multiple tasks, establish priorities for each, and maintain the status of each; remember past and present events and relate them accurately; speak clearly and concisely; follow oral and written instructions; remain composed under stress; remain seated for periods of time and operate dispatching equipment while handling multiple and/or lengthy emergency situations; write legibly; file accurately; establish effective working relationships; type accurately at a speed of 40 wpm net; read and comprehend legal terms and terminology; compile appropriate information pertaining to stolen articles, firearms, vehicles and wanted persons; quickly assess situations and remain composed under stress; enter data into a computer while taking telephone/radio messages; deal tactfully with law enforcement agencies and the general public.
Additional Information
Conditions of Employment: Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.
College Cost Reduction Access Act: This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Bargaining Unit 3
The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.
Benefit Amount: An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision and life). This benefit is pro-rated and paid on a pay period basis (24 pay periods).
Health Insurance: A choice of PPO and HMO medical plans which include PPO and HMO dental plans and include dental and vision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, and Vision Services Plan (VSP).
Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.
Paid Holiday Leave: 12 set days and 1 personal holiday.
Vacation Accrual:
2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11 years of service)
Limit of 300 hours.
Sick Leave Accrual: 12 days per year with unlimited accumulation, 60 hours of which may be used toward family sick leave.
Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.
Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee.
Deferred Compensation: A voluntary deferred compensation plan is available.
To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/
The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.
