What are the responsibilities and job description for the BDR/SDR Manager position at Tulip Interfaces?
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3 days/per week.
Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip's cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.
A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage's Top Workplaces USA and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work" for 2024.
About You:
As a high-growth startup backed by top-tier investors, we are looking for a dynamic BDR/SDR Manager to lead and scale our Business Development and Sales Development teams.
You are an inspiring leader who thrives on building high-performing teams and unlocking potential in others. You have a deep passion for coaching, and you know how to foster a culture of accountability, motivation, and success. Adaptable and data-driven, you leverage insights to refine strategies, optimize performance, and drive pipeline growth. You excel in fast-paced environments and embrace change as an opportunity to innovate. At Tulip, you'll be at the forefront of transforming an industry, leading a team that is pivotal to our revenue growth. You'll be part of a collaborative, dynamic environment where your leadership will directly shape the future of frontline operations. If you're ready to make a lasting impact and take your career to the next level, we want to hear from you.
What skills do I need?
- 3 years of experience leading BDR/SDR teams in a high-growth SaaS or tech environment.
- Proven ability to scale teams and drive revenue growth.
- Strong leadership, communication, and coaching skills.
- Hands-on experience with sales tools like Salesforce, Salesloft, ZoomInfo, Orum, and Gong.
- Data-driven mindset with a track record of implementing and optimizing strategies.
- Passion for mentoring and developing high-potential talent.
- Willingness to experiment with new tactics and measure success.
Key Responsibilities:
- Own Pipeline Generation: Drive qualified opportunities by managing a high-performing team of inbound, outbound, and international BDRs and SDRs to exceed lead generation targets.
- Optimize Outreach & Conversion: Continuously refine messaging, outreach sequences, and qualification criteria to improve meeting set rates and opportunity conversion.
- Establish & Monitor KPIs: Define and track performance metrics that directly impact pipeline growth, ensuring accountability and data-driven decision-making.
- Coach & Develop Reps: Provide hands-on training, call reviews, and real-time feedback to enhance outbound prospecting, objection handling, and deal acceleration. Manage rotational program for tenured/high performing reps.
- Recruit & Onboard: Hire, train, and retain top talent, fostering a culture of accountability and professional growth.
- Strategic Targeting & Execution: Align with Sales and Marketing to focus efforts on high-priority accounts, ideal customer profiles, and campaign-driven outreach. Analyze best lead sources/verticals to maximize efficiency.
- Leverage Technology & Insights: Utilize Salesforce, Salesloft, ZoomInfo, and other tools to enhance prospecting efficiency and pipeline visibility.
- Iterate & Improve Processes: Identify and implement best practices to increase efficiency, optimize workflows, and maximize pipeline contribution.
Key Collaborators:
- Demand Generation
- International Marketing
- Account Executives
Working At Tulip
We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.
We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
- Direct impact on product and culture
- Company equity
- Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
- Flexible work schedule and unlimited vacation policy
- Virtual company events and happy hours
- Fitness subsidies
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
