What are the responsibilities and job description for the ILIS QA/QC Specialist position at Tulsa Inspection Resources?
Primary responsibility is to ensure ILIS (inline inspection support) field personnel are meeting customer project requirements and expectations by identifying and resolving deficiencies in company processes or executions that relate to project deliverables. Reviews pipeline integrity field data and ensures proper reporting methods are used to meet client requirements and industry standards. Ensures efficient operation of the office by supporting managers and employees through a variety of tasks related to the organization’s overall operations. Assists in the maintenance and inventory functions associated with relative equipment. Interacts with field technicians and clients to improve overall quality processes and expectations. This role is considered entry-level and the candidate will be provided with a tenured mentor during the training period.
PRINCIPAL DUTIES & RESPONSIBILITIES (other duties may be assigned)
- Communicate with management and field technicians to outline project requirements and expectations.
- Prepare documents in accordance with ILIS Quality Assurance standards and procedures to reflect current client requirements regarding ILIS technique and reporting expectations.
- Coordinate with Field Technicians to ensure all documentation is submitted to TIR in the required time frame.
- Audit reports and deliver to customers in a timely manner.
- Assist in the maintenance and upkeep of ILIS equipment, including implementing a functional tagging system and communicating to management any needs for purchase or calibration.
- Investigate client or technician complaints of internal issues with reports that need fixed and / or corrected.
- Collaborate with management to develop new products, designs, and training methods as needed.
- Assist management with technician training.
- Reply to general information requests with timely and accurate information.
- Contribute to team / departmental efforts by accomplishing tasks and results as needed and expected.
- Review, analyze and create various operations reports as needed.
- Travel to job sites as needed to support auditing functions, procedure and training development, and / or equipment delivery (
KNOWLEDGE, SKILLS & ABILITIES
WORKING CONDITIONS
Internal – Work is normally performed in a climate-controlled office environment.
External – Will be required to perform work in field / shop environment on a temporary basis based on ILIS training and development.