What are the responsibilities and job description for the Education Supervisor - Seasonal position at Tulsa Zoo Management, Inc.?
Tulsa Zoo Management, Inc.
Your Role: Education Supervisor (Seasonal)
Your Manager: Education Manager - Reserved Programs
Your Pay Structure (FLSA Status): Hourly, Non-Exempt
Safety Sensitive: This is a safety-sensitive position. Regardless of whether you are a medical marijuana licensee, you must receive a negative result on a 10-panel, pre-placement drug screening to include THC, prior to beginning work.
The Zoo
Tulsa Zoo Management, Inc. (TZMI) is a nonprofit organization driven by our mission of Connecting, Caring, Advocating for Wildlife, People, and Wild Places. From trumpeting elephants to squawking parrots, each member of our team is integral to the success of the Zoo as Green Country’s largest paid daily attraction. At Tulsa Zoo, the IDEA is a zoo for all. We are committed to fostering an inclusive workplace where everyone feels valued and respected. Apply today for your opportunity to join our dynamic group of passionate individuals who bring the zoo to life each day, 365 days per year, caring for animals, interacting with guests, educating the public, and managing the Zoo’s grounds, operations, and facilities.
A Few of Your Many Benefits
- 401k
- Food, beverage, and retail discounts on zoo grounds
Your Job
The seasonal Education Supervisor oversees all summer camp and Zoo Teen activities at the Tulsa Zoo. This position is responsible for youth ranging from pre-K through 12th grade. . The seasonal Education Supervisor is also responsible for handling a selection of the department’s education ambassador animals. This is a seasonal position that runs for 12 weeks during the summer months.
Your Essential Responsibilities
If you disclose different abilities, reasonable accommodations will be made to enable you to perform the essential duties and responsibilities of this position.
- Promote safety among staff, guests, volunteers, and program participants.
- Oversee the department craft room and catering kitchen; keep them neat and organized and notify manager when camp supplies/snack replenishments are needed.
- Provide direct support to Lead and Assistant camp counselors.
- Promote positive classroom management during summer camps using social and emotional learning (SEL) principles. Assist with camper behavior management using a “teach not punish” mentality.
- Monitor camper engagement and enjoyment, providing constructive feedback to camp counselors when needed.
- Serve as backup coverage for camp in the instance of camp counselor absences.
- Check on Zoo Teens while they complete their duties on grounds, ensuring appropriate hydration and rest breaks are taking place.
- Oversee daily Camper and Zoo Teen check in and check out protocols.
- Provide feedback to Zoo Teens using social and emotional learning (SEL) principles.
- Manage and maintain paperwork and documentation associated with daily camp and Zoo Teen functions.
- Assist Education Managers with Zoo Teen and camp counselor trainings.
- Under the direction of permanent Education staff, handle and provide care to education ambassador animals in both public and non-public situations.
- Effectively communicate and demonstrate interpersonal skills with all levels of employees in a clear and professional manner.
- Demonstrate and adhere to TZMI’s workplace values.
- Know and follow zoo policies and procedures, including emergency protocols.
- Attend and participate in staff meetings and assigned training sessions.
- Other duties may be assigned to you.
Supervisory Responsibilities
This position has no direct reports but does function in a mentorship role for camp counselors and Zoo Teens.
What We Expect
Required Qualifications, Education and/or Experience
- Must be 18 years or older, possess a valid driver’s license, and be insurable on TZMI’s insurance carrier
- Have or are working towards a bachelor’s degree in education, biology, zoology, environmental science, or a related field from college or university; one to three years experience working as a classroom teacher, an interpretive educator, or in an early childhood education setting; equivalent combination of education and experience is acceptable; working knowledge of the natural world preferred
- Familiarity with a variety of teaching methods, knowledge of age-appropriate
- cognitive and physical abilities, and research skills required
- Must be able to work in an active setting and complete assignments that require teamwork and/or self-starting; proficient in public speaking and creative thinking
- Must be able to work evenings, weekends, and holidays
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to communicate effectively before groups of customers, employees of TZMI, and the general public
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
- Microsoft Office – including Word, Excel, PowerPoint; Altru or other registration management software; Internet Browser(s)- Explorer, Chrome, Safari, etc.
What You can Expect
Our Values
- We are enthusiastically committed to be part of the Tulsa Zoo community.
- We will all work together as one Zoo Team to support the Zoo’s mission.
- We will value and appreciate everyone and create a safe, understanding, and welcoming environment for all.
- We will all be accountable for achieving excellence.
- We will earn the trust of one another, acting honestly and treating each other with respect.
Physical Demands and Work Environment
- Moving about - frequently
- Sitting - frequently
- Standing - frequently
- Reaching with hands and arms – frequently
- Stooping, kneeling, crouching, and/or crawling - frequently
- Exchange of in-person, phone, radio, or digital communication - frequently
- Carrying or lifting up to 50 pounds – occasionally
- Pushing and/or pulling up to 50 pounds – occasionally
- Gripping, pinching, writing, and other hand movements - frequently
- Climbing and/or balancing – occasionally
- Exposure to outdoor weather conditions - frequently
- Exposure to high noise levels- frequently
- Wet or humid environment - occasionally
