What are the responsibilities and job description for the Long Neck Water Company Customer Service Representative position at Tunnell Companies, LP?
Long Neck Water Company, established in 1997 by nine local manufactured home community owners, is dedicated to protecting and managing the local water supply in Sussex County, Delaware. We are currently seeking a dedicated and detail-oriented Office Assistant to join our team. This role is crucial in providing administrative support and exceptional customer service to our valued customers. Join a company that values community and sustainability, and be a part of our mission to ensure a reliable water supply for our residents.
Responsibilities
- Provide administrative support to the Director of Operations and the Office Manager.
- Deliver friendly and courteous customer service via phone, email, or in-person interactions.
- Process and issue work orders efficiently.
- Receive and process customer payments accurately.
- Maintain and update customer information files and spreadsheets for System O&M information.
- Perform other job duties as assigned to support office operations.
Qualifications
- Proficient in Microsoft Office Suite.
- Excellent oral and written communication skills.
- Exceptional organizational skills with the ability to handle multiple tasks.
- Ability to independently prioritize tasks based on business needs.
- Strong team player with excellent customer service skills.
- At least one year of experience in office administration or a related field.
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