What are the responsibilities and job description for the Office Assistant (Relief) position at Tuolumne County?
Description
This relief position is expected to be funded through June 30, 2026
Under general supervision, provides a variety of office support activities to an assigned department, which may include word processing, data entry and organization, telephone and counter reception, processing of documents, record keeping, and filing; creates routine forms, memoranda, correspondence, and/or reports; performs routine operation of equipment; provides information and assistance to staff and the general public; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned supervisory or management personnel. Functional or technical supervision may also be received from department staff. Exercises no direct supervision of staff.
CLASS CHARACTERISTICS
Office Assistant: This is the entry-level class in this series. Incumbents initially are given detailed supervision in learning a range of office support and general clerical duties requiring knowledge of departmental and County procedures. As experience is gained, assignments become more varied, complex, and difficult and close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods.
Examples of Duties
(Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
- Performs a variety of support duties related to the work unit to assist staff in routine office activities.
- Gathers information from a variety of sources for the completion and processing of forms, records, applications, etc; contacts individuals to obtain additional information.
- Maintains records and processes various forms, applications, permits or other documents specific to the organizational unit.
- Types various documents from drafts, notes, dictated tapes or brief instructions, which may include correspondence, reports, records, forms, notices, meeting minutes, etc.; may compose routine correspondence and other documents as required.
- Proofreads and checks typed and other materials for accuracy, completeness and compliance with departmental policies and regulations.
- Establishes and maintains office files, and researches and compiles information from such files.
- Enters and retrieves computer data; generates routine computer reports and/or spreadsheets.
- Provides professional and courteous customer service at all times; greets and assists office visitors.
- Answers the telephone; provides accurate information and answers general questions or forwards calls to appropriate staff person; takes messages as necessary; may use radio equipment to communicate with field personnel.
- Schedules appointments, procedures, activities, meetings, etc., as required.
- May perform various bookkeeping tasks, which may include but are not limited to calculating monies due, collecting and receipting monies, processing reimbursements, preparing bank deposits, etc.
- Provides information and assistance to County staff, other agency personnel, and the public, requiring the understanding of policies, procedures or rules.
- Performs other routine clerical support work as required, which may include but is not limited to copying documents, filing / retrieving files, processing mail, faxing information, collating documents, maintaining lists and logs, scanning/imaging/indexing documents, ordering and maintaining inventory of supplies and forms, etc.
- May provide instruction and training to new, temporary or part-time staff as assigned.
- Attends various meetings and training as required or appropriate.
- Completes special projects as assigned.
Minimum Qualifications
Knowledge of:
Office Assistant:
- Basic clerical practices and procedures, including the use of basic office equipment.
- Basic record-keeping, report preparation and filing systems and methods.
- Correct English usage, including spelling, grammar, punctuation and vocabulary.
- Basic business arithmetic.
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
Office Assistant:
- Learn, understand, interpret and apply pertinent laws, codes, regulations, policies and procedures, and standards.
- Performs detailed clerical work accurately.
- Learn specialized processes, procedures and office support tasks related to the department to which assigned.
- Perform work effectively despite frequent interruptions and the pressure of deadlines.
- Understand and follow oral and written instructions.
- Maintain accurate records and files.
- Maintain confidentiality as required.
- Type accurately at speeds necessary for successful job performance.
- Safely operate basic office equipment.
- Use English effectively to communicate in person, over the telephone, and in writing.
- Deal tactfully and effectively with persons contacted in the course of work, including those of diverse socio-economic and cultural backgrounds.
- Perform required mathematical computations accurately.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Office Assistant: Equivalent to completion of twelfth (12th) grade. General clerical or office support experience preferred.
Licenses and Certifications:
- None.
Supplemental Information
Relief employees receive no benefit package and serve at the pleasure of their department head. Relief positions are temporary positions and may have either a fixed schedule or be used on a fill in basis.
RELIEF POSITIONS DO NOT QUALIFY FOR BENEFITS
Employee Benefits Webpage Union Memorandums of Understanding
PERSONAL PAID LEAVES
- 12 paid holidays
- 16 hours of floating holiday awarded on July 4th
- 80 – 160 hours
- 96 hours of sick leave annually
- 12 paid Personal Flex Days
The County contributes monthly:
- $1,050 towards single employee benefits
- $1,794 towards employee one dependent
- $2,384 towards family benefits
- $150 if you opt out of health insurance due to being covered under another qualifying plan.
- Available Medical Plans: Anthem Blue Cross CARE PPO, Anthem Blue Cross CHOICE PPO, and Kaiser for those within their service area. Law Enforcement Anthem Blue Cross plan available for specific positions. Tuolumne County is not within the Kaiser service area.
- Dental Plan: Delta Dental
- Vision: VSP Vision Care
- Life Insurance: $50,000 option life insurance plan for purchase
- Accidental Death & Dismemberment Insurance: $50,000
- Retirement: Social Security and CalPERS
- Retirement: Voluntary Deferred Compensation plan (457b)
- Longevity/Retention Pay:
- 5 years = 2.5%
- 10 years = 5%
- 15 years = 10%
- 20 years = 15%
- 25 years = 20%
- Education Incentive Pay: 1 Certificate 2.5%, 2 Certificates 5%
- Probation: 13 or 26 completed pay periods
- Short-Term Disability
- Long-Term Disability
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Gym Membership for approved gyms
- Credit Unions
- California 529 College Savings Program
- Propane Discounts
- Verizon & AT&T Wireless Discounts
- Employee Assistance Program (EAP)
- Employee down payment and closing cost assistance
- Student loan forgiveness
- Educational assistance program
The County has a “Learning Forward” commitment to staff. We are dedicated to our employee’s growth and provide access to a career coach/employee development professional and provides an educational assistance program.
- A Road Worker shall receive a twenty-five ($0.25) cent per hour pay differential for each hour assigned to perform as a heavy equipment operator, when that assignment exceeds five (5) hours in any given standard tour of duty.* Employees who work four (4) hours or more in a shift beginning between 8:00 pm and 4:00 am receive a shift differential of $8.00 per shift. *Upon successful completion of 160-hour training program.
- Social Workers, Social Service Supervisor I/II, Program Managers, and Deputy Directors receive a five (5%) percent salary differential.
- HCU employees who work between 6:00 pm and 7:00 am receive a shift differential of $3.00 per hour. The shift must start at 2:00 pm or later and applies to hours actually worked between 6:00 pm and 7:00 am.
- An IT Technician required to return to work or return to work on a day not regularly scheduled and work four (4) hours or more in a shift receive shift differential at the following rates:
- 3:00 pm to 11:00 pm shift - $6.50 per shift
- 11:00 pm to 7:00 am shift - $9.00 per shift
- OE3 employees who work four (4) hours or more in a shift receive shift differential at the following rates:
- 3:00 pm to 11:00 pm shift - $6.50 per shift
- 11:00 pm to 7:00 am shift - $9.00 per shift
Assigned personnel shall receive on-call pay of six dollars and fifteen cents ($6.15) per hour for each hour served on on-call duty. Assigned personnel become ineligible for on-call pay once activated to call back status.
Assigned Animal Control Officers receive on-call pay of two dollars and seventy-five cents ($2.75) per hour from the time they are released from active duty but not before the regular conclusion of shift, until they are back on active duty or the Animal Control workday starts. For each call back, the Animal Control Officers receive overtime pay from the time they leave their home until the time they return to their home or commence their workday.
CALL BACK PAY
Call-back compensation shall be paid for one and one-half (1½) hours at straight-time rates for each call-back occurrence and is in lieu of any travel time and expense to and from home and the first or last work contact point.
UNIFORM ALLOWANCE
Animal Control Officers receive an annual uniform allowance of five hundred dollars ($500.00). Fifty percent (50%) of the allowance is payable during the period of July through December and fifty percent (50%) is payable January through June of each fiscal year.
Fire Prevention Inspectors receive an annual uniform allowance of seven hundred dollars ($700.00). Fifty percent (50%) of the allowance is payable during the period of July through December and fifty percent (50%) is payable January through June of each fiscal year.
An annual uniform allowance of one hundred fifty dollars ($150) each fiscal year paid twice a year in January and July will be provided for the purchase of boots, coats, shirts, hats, uniforms, gloves, gators (snake proof), overalls or coveralls. Items of clothing will reflect the County logo or wording identifying the employee as a County employee. This section applies only to the following classifications: Appraiser, Building Inspector, Environmental Health Specialist, Planner, Solid Waste Technician, Solid Waste Specialist, Junior/Assistant/Associate Engineers, Engineering Technicians, Land Surveyors, Code Compliance Investigators and Agriculture & Air Pollution Inspector.
A uniform allowance of four hundred dollars ($400) per fiscal year paid twice a year July and January each fiscal year will be provided for the purchase of prescription safety glasses, safety boots, a safety coat, shirts with a County seal replica, trousers, hats and gloves.
Employees in the Road Operations Division, Skilled Trades and Maintenance Division who require corrective lenses for the normal execution of their job duties receive reimbursement towards safety glasses every two years.
Salary : $3 - $9
