Demo

Customer Service Representative

Turf Masters Brands
Colorado, CO Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/8/2025

Integrated Lawn Care is currently accepting applications for the position of Customer Service Representative to join our Customer Service Team in Colorado Springs, CO.

These are full-time positions with a competitive hourly rate plus bonuses and commissions. While these are not sales positions, simply making our customers aware of other services and selling incoming leads can be very lucrative. Benefits include Medical, Dental, Vision, and Life Insurance, paid time-off and 401k.

The hours are typically 8 : 00 am - 5 : 00 pm, Monday-Thursday and 8 : 00 am - 4 : 30 pm Friday with few opportunities for Saturday work.

We Provide :

  • Competitive hourly rate, monthly customer feedback bonus, and a generous commission plan
  • Strong emphasis on work / life balance
  • Leadership development
  • Opportunities for career advancement

To be successful in this position, you will need the following :

  • Previous Customer Service experience
  • A clear and articulate phone voice
  • Experience with a CRM, experience with RealGreen is a plus
  • Experience with Microsoft Office Suite
  • Initiative to help coworkers and brainstorm ideas to help the company improve
  • Main Job Responsibilities :

  • Customer interactions by phone and occasionally in person
  • Answering and generating high call volumes
  • Customer account documentation after interactions
  • Data entry from unsold leads for marketing purposes
  • Scheduling and rescheduling estimates or walkthroughs for customers
  • Reports and Data collection
  • Customer Retention Skills
  • Accounts Receivable & Collections
  • Account activation
  • Dependability- Follows directions, responds to management direction; completes tasks on time
  • Teamwork - Contributes to a positive team environment and works well with others to meet deadlines
  • Benefits :
  • 401(k)
  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • On-the-job training
  • Paid time off
  • Paid Holidays
  • Referral program
  • We are committed to diversity, equity, and inclusion in the workplace and provide consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state, or local law.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service Representative?

    Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Turf Masters Brands

    Turf Masters Brands
    Hired Organization Address Plano, TX Full Time
    Description : Responsible for delivering professional lawn care services, including the application of fertilizers, herb...
    Turf Masters Brands
    Hired Organization Address Roswell, GA Full Time
    Description : Responsible for supporting end-users, maintaining IT systems, and ensuring smooth technology operations. E...
    Turf Masters Brands
    Hired Organization Address Raleigh, NC Full Time
    Description : Responsible for overseeing and driving the operational and financial performance of multiple branches with...

    Not the job you're looking for? Here are some other Customer Service Representative jobs in the Colorado, CO area that may be a better fit.

    Customer Service Representative

    TellerWifi, LLC, Woodland, CO

    Customer Service Representative

    Advanced Appliance Repair, Durango, CO

    AI Assistant is available now!

    Feel free to start your new journey!