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Account Executive/Sales Manager

Turf Valley Resort
Ellicott, MD Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/18/2025

Description

About Turf Valley Resort : Turf Valley Resort, located in Central Maryland near Baltimore and Washington, DC, offers a relaxing, scenic retreat with renovated golf courses and a family-oriented work environment. We emphasize teamwork, career growth, and long-term employee satisfaction, with many team members enjoying extended careers with us.

Position Overview : The Account Executive is responsible for soliciting, selling, and contracting guest rooms, meeting spaces, and food and beverage services. Success in this role requires adaptability to market trends and a proactive approach to meeting and exceeding sales goals.

Key Responsibilities :

Sales & Business Development :

  • Solicit new and existing accounts to achieve and exceed revenue goals.
  • Maintain knowledge of competitors, industry trends, and market changes.
  • Develop and execute strategic action plans to attract and retain business.
  • Analyze business opportunities and manage lead responses effectively.
  • Maintain a consistent follow-up cadence with accounts.
  • Engage in weekly / monthly prospecting through various channels, including :

Outside sales calls

  • Cold calls
  • Social media (LinkedIn, Facebook)
  • Email outreach
  • Site tours
  • Networking events
  • Trade shows
  • Client & Contract Management :

  • Professionally represent Turf Valley Resort as an ambassador.
  • Ensure all sales proposals, contracts, and client communications are accurate and within company guidelines.
  • Maintain compliance with accounting SOPs, including accurate billing and PCI compliance.
  • Obtain and manage rooming lists as necessary.
  • Provide outstanding customer service, addressing client issues promptly and effectively.
  • Collaborate with interdepartmental teams to ensure seamless execution of events and guest stays.
  • Team & Communication Responsibilities :

  • Maintain strong communication with internal departments.
  • Seek guidance from the Director when needed.
  • Participate in and contribute to team meetings.
  • Uphold professionalism and mutual respect within the Turf Valley Resort team.
  • Physical Demands :

  • Sitting for extended periods.
  • Standing, lifting, and bending as needed.
  • Occasionally lift materials up to 30 lbs.
  • Qualifications :

  • Preferred : BA / BS degree or two-year degree in hospitality or business.
  • 1-3 years of sales experience required.
  • Experience as a Convention Services Manager (minimum 3 years) is acceptable.
  • Strong proficiency in computer and sales management systems.
  • Excellent verbal and written communication skills.
  • Why Join Turf Valley Resort? As a family-owned business, we prioritize employee satisfaction and professional growth. Join our team and be part of a supportive, customer-focused environment dedicated to excellence in hospitality.

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