What are the responsibilities and job description for the Message Point Developer position at Turing IT Labs?
Job Details
Hi,
Job Title: Message Point Developer
Location: New York Manhattan or Clinton, NJ - 3 days Onsite
Duration: 6 Months Contract
Job Description
Experience required 12 yrs
Must have: Minimum 12 years of development experience Minimum 3- 4 years of messagepoint platform experience familiarity with scripting languages (eg. JavaScript)
Additional Info about Messagepoint:
Messagepoint is a tool more specifically, a customer communications management (CCM) platform. It is a software solution designed to help businesses manage, automate, personalize, and deliver customer communications across various channels like email, SMS, print, and web.
It is commonly used in industries such as finance, insurance, healthcare, and utilities, where customer communications need to be personalized, compliant, and delivered at scale.
Role:
Message Point Developer
Employment Type:
Contract
Work location:
New York Manhattan or Clinton, NJ
Work mode :
Hybrid 3 days from Office
About the Role
A software engineer specializing in the Messagepoint platform, responsible for designing, developing, and maintaining custom customer communication solutions using Messagepoint's features and APIs, including content personalization, workflow automation, and multi-channel delivery, to create efficient and compliant customer communications across various channels like email, print, and SMS.
Job Responsibilities
Development on Messagepoint platform:
Utilize Messagepoint's tools and APIs to build/enahance complex communication templates, workflows, and data integrations to deliver personalized customer communications.
Experience in Message Point Touchpoint Administration, Production Manager ( API Tokens, Manage / promote Applications and versions) and Connected architecture.
Troubleshoot and resolve issues related to Messagepoint templates and workflows
Content Management:
Design and implement content structures within Messagepoint, managing dynamic content blocks, variables, and data mapping to ensure accurate and relevant communication delivery.
Workflow Automation:
Create automated workflows within the Messagepoint platform to streamline communication processes, including triggers, decision points, and approvals based on customer data and business rules.
Data Integration:
Integrate Messagepoint solutions with other enterprise systems (CRM, ERP, etc.) to pull relevant customer information and dynamically populate communication content.
Experience with integrating Messagepoint into enterprise-level systems via APIs and web services
Channel Management:
Configure and manage communication channels like email, SMS, print, and web-based communications within the Messagepoint platform.
Testing and Quality Assurance:
Thoroughly test developed solutions to ensure functionality, data accuracy, and compliance with regulations.
Deployment and Maintenance:
Deploy new communication designs and updates to production environments and provide ongoing maintenance and support.
Optimize template performance for large-scale deployments
Mandatory Skills
Minimum 12 years of work development experience and at least with3- 4 years of messagepoint platform experience
Required Education
Bachelor s degree in computer science, Electrical Engineering, or related field.
Required Experience
Proficient in Messagepoint platform:
Deep understanding of Messagepoint features, APIs, and architecture.
Programming Skills:
Familiarity with scripting languages (e.g., JavaScript) may be required depending on specific Message point customization needs.
Data Management:
Knowledge of data structures, data manipulation, and data mapping to integrate customer data with communications.
Travel Requirement (%)
NA
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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