Client Engagement Manager

Duration: FTE

Location: NC-Charlotte, MN-Minneapolis, AZ-Phoenix

Overview:

We are seeking a highly skilled and motivated Client Engagement Manager to join our team. At Turnberry our Client Engagement Managers are key business partners in our sales function. They are integral in helping foster client relationships and work as part of a sales team that supports the expansion of existing accounts and new business to achieve revenue growth. They help screen, select, and match candidates to opportunities at their assigned client(s), help write client submittals, prep candidates for interviews, build dashboards to track consultants' performance and candidates pipeline life cycle. The Client Engagement Manager for the Comcast Account is responsible for all consultant care across each team and project.

Responsibilities:

Improve average win rate for requirements with a score of 35 or greater by selecting candidates who are the best fit for the client role and develop an ideal profile for consultants at assigned client(s)

Build dashboards, KPI, and reports to track consultant population and performance

Use Salesforce to track candidates pipeline life cycle

Accelerate ramp-up time for new consultants by delivering client-specific onboarding and act as a SME point of contact for assigned client(s)

Increase sales effectiveness of CEDs on assigned sales team by freeing up time they are currently spending on candidate 2nd screens, writing submittals, and providing interview prep

Help build consultant communities within assigned client(s), sharing pertinent information across consultant base at those clients

Qualifications:

Master's degree in MIS, Business Analytics, or closely related, and six months relevant experience, or in the alternative, a bachelor's degree in the same and two years relevant experience

Relevant experience must be as a Consultant, Business Analyst, Jr. Business Analyst, Data Analyst, Junior Data Analyst, Project/Delivery Manager or closely related, including experience in the following: a) account management or project delivery experience; b) developing and maintaining databases and data systems; c) using data visualization tools such as Power BI, Data Studio and Tableau; d) Salesforce experience to extract and manage data and prepare dashboards; e) SQL experience for data querying and reporting for large data sets, and f) Python frameworks

All experience can be gained concurrently, before, or after the degree earned

The salary range for this role is $70,000 to $75,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as, a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, utilization bonus, 401k, flexible time off for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans with Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at

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