Routing Specialist

Company Overview

Turner's Furniture, established in 1915 in Pelham, GA, is a leading furniture retailer with 11 showrooms across Georgia and Florida. Recognized as the #1 Independent Furniture Company in America by Home Furnishings Business magazine in 2019, we pride ourselves on our commitment to customer satisfaction and our dedicated team.

Summary

We are seeking a highly organized and customer-focused Delivery Specialist to join our team. In this role, you will be responsible for ensuring efficient and accurate delivery of products to our customers while providing outstanding customer service. The ideal candidate will possess strong problem-solving skills, excellent time management, and the ability to multitask in a fast-paced environment. The workweek will be Tuesday through Saturday. The hours will be 9am-6pm.

Responsibilities

• Coordinate and route deliveries to ensure timely and accurate arrival
• Monitor delivery routes and track completed deliveries using company systems
• Provide top-tier customer service by responding to inquiries and resolving complaints with professionalism and empathy
• Identify errors or inconsistencies in orders and delivery instructions; take corrective action as needed
• Interpret and follow instructions presented in written, oral, diagram, or schedule form
• Communicate effectively with team members, vendors, and customers to ensure seamless delivery operations
• Maintain accurate records of deliveries, discrepancies, and customer interactions
• Assist with preparation and review of delivery reports using MS Excel and other tools
• Apply critical thinking and attention to detail to resolve delivery-related issues promptly
• Ensure compliance with company procedures and safety standards

Qualifications

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• Proficient in Microsoft Office Suite: Excel, Word, and PowerPoint
• Strong computer literacy and ability to learn new systems quickly
• Excellent communication and interpersonal skills
• Strong problem-solving and critical-thinking abilities
• Ability to manage multiple priorities and deadlines simultaneously
• High attention to detail with the ability to identify inconsistencies or errors
• Experience in logistics, routing, or delivery operations is a plus

If you're ready to make an impact in the furniture retail industry and grow your career with a family-owned company that values its team, we invite you to apply today at Turner's Furniture!

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

People with a criminal record are encouraged to apply

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Tifton, GA 31794 (Required)

Work Location: In person

Salary : $15 - $18