What are the responsibilities and job description for the Director-Program Management K-12 Construction position at Turner & Townsend?
Company Description
Founded in 1952 and formerly known as Heery International Inc., the firm operates throughout the United States as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice, sports, K-12 education, higher education, aviation and government facilities.
Recognized for service excellence by a broad spectrum of professional organizations and industry publications, the talented multidisciplinary team at Turner & Townsend Heery exceeds client expectations — adding value, best practice and expertise at every turn. The team's unique client-centric culture is integrated into each project and reflects a passion for the built environment and staying true to the client’s vision.
Job Description
Turner & Townsend is seeking an experienced K-12 Program Director to join our team to lead one or more major school bond construction programs. This individual will have a proven track record of setting up and delivering successful multi-project K-12 construction programs.
*This role is Hybrid
Responsibilities:
- Serve as the key point of contact and primary client relationship executive, building and maintaining long-term relationships with clients, consultants, suppliers, and other third parties.
- Lead preconstruction discussions with clients and internal teams to develop contractual obligations such as estimates, schedules, staffing plans, and business plans.
- Oversee and assess the project master schedule throughout its lifecycle, ensuring contractual obligations are met and holding team members accountable.
- Oversee the integration of all project disciplines within the master program schedule.
- Develop the work plan that forms the program management plan (PMP).
- Serve as the escalation point for project, financial, business development, contractual, and client relationship risks.
- Provide suggestions and negotiate issue resolution for escalated project issues, including change orders and contingency expenditures.
- Manage the development and approval of design definition documents.
- Review and provide recommendations for change order requests, impact mitigation strategies, and cost reduction initiatives.
- Ensure that estimates and schedule impacts from change orders are continually reviewed and validated.
- Review and provide feedback on progress reporting metrics against the program, projects, and contracts.
- Establish and support constructability review guidelines and protocols.
- Develop program guidelines and protocols for cost reduction initiatives and operability/maintainability recommendations.
- Review design, procurement, and construction progress, providing recommendations for recovery plans.
- Develop and review the program-level framework for construction quality control.
- Develop overall program phasing strategy.
- Review project manuals, construction management guidelines, policies, and procedures.
- Review claims resolution recommendations.
- Collaborate with internal and external stakeholders to achieve project consent and review beneficial use recommendations.
- Ensure sufficient owner rep staffing levels relative to contractual commitments and constraints.
- Continuously monitor the performance of T&TH staff to ensure efficient client management.
- Will lead project teams and/or plan and supervise assignments of employees. May provide informal assistance such as technical guidance, and/or training to coworkers.
- SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Project/Program specifications/Business line requirements:
- Project/Program specific responsibilities:
- Understanding of and ability to manage cash flows for coordination with outside funding authorities
- Experience managing multiple stakeholders with clear communication skills
- Experience with public processes for procurement, contract management, budget management, and reporting
- Market sector experience: K-12
- Project/program size in dollar value:
- Experience running K-12 bond programs (as a school district employee or consultant) ranging in size from $150M and up
- Experience running projects within a program including new build, additions, and renovations
Qualifications
- Bachelor’s degree in construction management, engineering or field related to construction.
- 12 years of relevant project and program management experience.
- 2 years managing high performing program in a consulting environment.
- Knowledge of multiple project delivery methods.
- Proven track record of leading programs.
- Demonstrated experience in negotiating contracts for client programs.
- Proven track record of following through on commitments.
- Demonstrated experience in delivering major capital programs successfully (on budget, on time, meeting safety and quality standards within approved scope).
- Proven track record of building consultative and collaborative partnerships.
- Demonstrates excellent presentation, verbal, written, organizational and communication skills
- CCM credential(s) encouraged.
Additional Information
*On-site presence and requirements may change depending on our client's needs*
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/
All your information will be kept confidential according to EEO guidelines.
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