What are the responsibilities and job description for the Information Technology Specialist position at Turning Point IT?
Welcome to Turning Point IT, a leading managed service provider (MSP) in the Phoenix area, located in Tempe, AZ. We specialize in providing comprehensive IT support to small and medium-sized businesses, offering services including cloud solutions, cybersecurity, and IT consulting. Our team is dedicated to keeping your systems running smoothly and efficiently, tailored to meet the unique needs of each business. We pride ourselves on exceptional customer service and delivering reliable, cost-effective solutions to help our clients thrive in the digital world.
This is a full-time on-site role for an Information Technology Specialist at Turning Point IT in Tempe, AZ. The IT Specialist will be responsible for network administration, troubleshooting, network security, and providing excellent customer service. Day-to-day tasks include maintaining network systems, ensuring security protocols are in place, and delivering top-notch technical support to clients.
- Network Administration, Troubleshooting, and Network Security skills
- Experience in Information Technology and Customer Service
- Strong problem-solving abilities and attention to detail
- Excellent communication and interpersonal skills
- Relevant certifications (e.g., CompTIA Network , Cisco CCNA) are a plus
- Bachelor's degree in Computer Science, Information Technology, or related field