What are the responsibilities and job description for the Client Services Provider - Night Shift position at Turning Point of Central California Inc?
Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children’s Services, Housing Programs, Recovery Services, Substance Abuse Disorders & more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time.
JOB SUMMARY
The Client Services Provider - Overnight Shift position reports to the Program Director and is responsible for providing supervision and monitoring to participants at our emergency homeless shelter. Staff in this overnight role are not responsible for transporting guests. However, if the individual selected for this position is open to covering shifts outside of overnight hours, they must possess a valid ID and be approved by HR to operate company vehicles.
ESSENTIAL JOB RESPONSIBILITIES
- Provides overnight supervision and monitoring of facility operations.
- Assist program participants’ access to basic needs (food, hygiene, shelter).
- Make written notes to document participant’s activity.
- Document rounds, counts, and inspections on appropriate forms.
- Answer the telephone and the door/gate.
- Provide crisis intervention and conflict resolution.
- Document areas of concern on incident reporting documents.
- Perform filing and other general office duties.
- Perform routine janitorial duties as needed.
- Conduct unit/ room turnovers between participants.
- Think and act quickly and efficiently in emergencies.
- Physical presence at the program is required during scheduled shifts.
ESSENTIAL JOB REQUIREMENTS
- High school diploma/GED required.
- Two (2) years’ experience in related field preferred.
- Current certified training in emergency first aid procedures and CPR preferred.
- Demonstrated proficiency in reading and writing.
- Legibly, accurately and appropriately document communications, behaviors and routine facility events as they occur.
- Visually observe resident population.
- Perform perimeter and room checks.
- Basic computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms.
- Ability to pass a criminal background check.
- Ability to pass a pre-employment drug screen and TB test.
Company Benefits:
- Pay Range: Class 100 ($16.96 – $20.63/hour)
- Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
- Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40 ), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.
Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.
Salary : $17 - $21
