Customer Service Representative - Collections

We are looking for a motivated, detail-oriented Customer Service Representative with experience with collections. The ideal candidate will possess great strength in their communication skills, ability to prioritize, multi-task, and remain calm under pressure.

Benefits: PTO, Paid Holiday, Healthcare, and 401k.

Part-Time is a potential option.

*Not all benefits are applicable for part-time*

$12 - $15 hourly

• Answer incoming calls from customers including product and service questions, and general information
• Accurate tracking of customer accounts and making updates with new account information as necessary
• Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
• Adhere to company policies and procedures regarding collections practices
• Scheduling and General administrative duties
• Utilize company software to maintain accurate property/tenant information
• Assist department with daily tasks including but not limited to data entry, faxing, and scanning

• High school diploma or equivalent
• Previous experience in customer service or collections is preferred
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Excellent organizational and time management skills
• Proficiency in using computers and related software

Turnkey Real Estate Management provides full-service property management in Southern Ohio. We are building better communities and creating happy joyous homes for owners, tenants, employees, and contractors. Our core values consist of being God-Centered, Family Focused, Filled with Integrity, Customer Focused, and we exceed expectations. Our ideal candidate will share these core values as well. If you have a desire to be a part of a team that is leading the investment real estate industry, look no further!

Equal Opportunity Employer