Demo

IT Project Coordinator

Turnwell Mental Health Network
Dallas, TX Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Description :

Turnwell Mental Health Network is a clinician-led, integrated mental health group with a mission to expand access to high quality care in underserved markets. Our primary focus is mental / behavioral health and integrative medicine / primary care services. Turnwell provides administrative support so our medical professionals can do what they do best : focus on patient care.

Job Summary

We are looking for an experienced and organized IT Project Coordinator who will be responsible for planning and managing the successful completion of IT projects, ensuring that projects are delivered on time and within budget. You will be the main point of contact for all project stakeholders, working closely with the project team and external vendors to ensure a successful project outcome.

Requirements :

Duties and Responsibilities

  • Provide IT Project Coordination related services in the areas of technical research, systems architecture, requirements management, mission-critical systems implementation, and support
  • Provide project coordination and support across various platforms not limited to cloud, mobile, Salesforce, and innovative / emerging technologies initiatives such Process Automation and Artificial Intelligence (AI) based solutions
  • Liaise with internal and external stakeholders to provide timely and effective status updates and risks / issues associated with the project execution
  • Conduct technical research, perform complex requirements analysis, and prepare comprehensive reports, documents, and other research material for internal and external audiences
  • Prepare consolidated project reports for monthly review by the Director of Information Technology
  • Act as a liaison between business stakeholders, including external entities, and the Information Technology team, using strong communication skills to coordinate, document, analyze and validate policy implementations, and provide responses and recommendations
  • Effectively apply industry-standard project management methodologies and enforce best practices to initiate, plan, execute, monitor, and control project activities
  • Work closely with the technical and non-technical teams, project managers, release managers, and operations managers to ensure the timely implementation and successful delivery of audit results
  • Plan, coordinate, conduct, and lead analysis of IT system architecture decisions, business processes, compliance initiatives, and IT best practices
  • Prioritize and manage project / release scope, lead requirements elicitation, coordinate technical development, deliver technology solutions with high-quality standards, and provide periodic status reports to IT leadership
  • Effectively direct, manage, and control all project activities and deliverables through all phases of the project lifecycle
  • Proactively identify, assess, and manage project risks and implement contingency plans when necessary to minimize the impact of risks on project outcomes
  • Ensure that project deliverables meet or exceed the established quality criteria and comply with relevant regulations, industry standards, and organizational policies
  • Develop, and maintain project artifacts and support the implementation of best practices, tools and software, and project performance metrics
  • Conduct various project reviews and submit independent assessments and reports to the Director of Information Technology, as required
  • Support the Director of Information Technology in enforcing best practices, standards, methodologies, and processes
  • Adhere to all security, change control, and Project Management Office (PMO) policies, processes, and methodologies
  • Support new growth opportunities across the company not limited to organic / inorganic growth and technology support therein via travel (up to 30%)
  • Provide technical support across existing organization not limited to cloud, mobile, innovative / emerging technologies in the support of business stakeholders.
  • Performs other related duties as assigned.

Requirements and Qualifications

  • A minimum of five (5) years of experience in the technology domain with a minimum of five (5) years of experience in successfully managing enterprise IT projects
  • A minimum of five (5) years of experience managing large-scale complex application enhancements
  • A minimum of five (5) years of experience preparing comprehensive analytical and technical research reports, presentations, tables, graphs, and other observations and presenting to technical and non-technical audiences
  • A minimum of two (2) years of hands-on experience creating, modifying, and maintaining various project artifacts for complex health insurance marketplace, healthcare, or health and human services IT systems
  • Demonstrated experience conducting technical or policy research and performing analysis identifying technical requirements and implementing processes, best practices, and technology solutions.
  • Demonstrated expertise in analyzing business processes and converting health exchange marketplace policies / requirements into technical solutions.
  • Prior experience coordinating work management processes, system architecture work groups, or similar functions supporting strategic policy implementations or IT decisions on cutting-edge technology solutions meeting policy needs.
  • Possess strong project management skills and the ability to multitask, work independently and meet deadlines.
  • Hands-on experience utilizing support desk and project management software and tools.
  • Excellent written and verbal communication skills, with the ability to present complex technical information and recommendations in a clear, concise fashion to technical and non-technical audiences.
  • Demonstrated experience with systems development lifecycle (SDLC) techniques and Agile software development methodologies.
  • Knowledge of various software tools and technologies used in the industry, including data analysis, project management, and database management software.
  • A strong understanding of business processes, operations, and practices in the health insurance marketplace system changes
  • Proven strong analytical, problem-solving, critical thinking, attention to detail, and organizational skills.
  • Excellent organizational and time management skills, with the ability to manage multiple projects and priorities simultaneously.
  • Expected Travel : Up to 30%

    Benefits :
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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