What are the responsibilities and job description for the Social Media Assistant position at Turtle Beach?
Company Background: Turtle Beach Corporation (the “Company”) (www.turtlebeachcorp.com) is one of the world’s leading gaming accessory providers. The Company’s namesake Turtle Beach brand (www.turtlebeach.com) is known for designing best-selling gaming headsets, PC gaming accessories, top-rated game controllers, and groundbreaking gaming simulation accessories. Innovation, first-to-market features, a broad range of products for all types of gamers, and top-rated customer support have made Turtle Beach a fan-favorite brand and the market leader in console gaming audio for over a decade. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.
Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best person for the job, and if that’s you…let’s talk!
Summary:
This is an exciting opportunity for someone to get on the ground floor of one of the world’s biggest gaming brands by building out its social media profile and helping grow the brand into a new category.
The Social Media Community Specialist will be charged with discovery, outreach, and community management within the racing simulation community for Turtle Beach. This includes engaging with the racing community via Reddit, Discord, and other social channels ands discovering and managing top racing creators for content creation.
As a Social Media Assistant, you will also regularly update social networks, curate posts, and help create original content to build an engaged following and grow brand awareness within the racing simulation communities. A successful social media specialist will collaborate with marketing, influencer, content, and video teams to align company messages, promotions, and goals.
Duties and Responsibilities:
Setting up and exclusively managing the Turtle Beach Racing Sim profiles through TikTok, Instagram, and other social media platforms
Serve as the interface between the community and the product development team. Contributing community feedback reports to the product development team for future product updates
Build brand loyalty by partnering with Brand Marketing, Social, Creative, and Product teams to develop Race Sim content through creator outreach and in-house productions, while also producing content on your own
Identify prospects for longer-term partnership agreements within the race communities
Update the wider teams on industry news and community feedback on upcoming products
Review the success of campaigns, based on engagement metrics and develop ways to improve
Monitor engagement and moderate customer inquiries
Education/Experience/Skills:
Ability to work in a fast-paced environment that requires consistent outreach effort
Outside-the-box thinker with a passion for creative
Knowledge and continuously learning about the race sim market and its products available
Self-starter with a passion for creative content and working with creators
Proficient in creating social content and video editing, in particular for TikTok, YouTube Shorts, Instagram Reels, and Story formats – comfortable with being on camera & talking to fans
Have knowledge and passion for gaming with first-hand experience in Sim Racing