Case Manager

** To apply, visit www.tuscaloosaangels.org/careers. Resume and cover letter are required to apply. You MUST apply via the website to be considered.

Tuscaloosa Angels is looking for a dependable, compassionate, and organized person to join our team as a Case Manager, and help support children and families experiencing foster care. Sound like you? Perfect. Keep reading…
​Tuscaloosa Angels is an innovative nonprofit that seeks to change the way children, youth and families experience the foster care system. We believe that if we can get every child, youth, family in the foster care system in our programs, we have a great chance of changing the world we live in.
We are a fast-growing organization that has a start-up mentality, and a high a level of professionalism and drive. We are looking for a creative, innovative self-starter who exudes these four core competencies: Professionalism, Passion, Initiative, Adaptability.

​General Overview:
The main role of a case manager involves the matching of volunteers/mentors with foster families/youth in foster care, the facilitation of a strengths assessment/initial meetup to establish baseline needs, conducting the training of all volunteers, and monitoring the ongoing success and challenges with matched cases by engaging volunteers in monthly reports and engaging families in regular dialogue about progress and impact of the Tuscaloosa Angels program. This also involves creating case profiles, gathering stories to be used in impact reports and marketing, and tracking data on the success of each Tuscaloosa Angels match.
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Major Duties:

• Recruit new volunteer/volunteer groups. Ability to speak about programs during networking and/or presentations for volunteer recruitment.
• Ensure volunteers complete all on-board requirements. Serve as liaison between volunteer, foster family and placement agency.
• Facilitate strengths assessment/initial meetup between foster family/youth and volunteer/mentor and
• Conduct training for volunteer groups/mentors.
• Respond to all volunteer interest from website/direct email within 24 hours during the workweek.
• Build and maintain partnerships with local CPAs (child placement agencies) and other child welfare organizations.
• Interview volunteers to find the best match within the Tuscaloosa Angels organization.
• Gather foster family referrals and/or foster youth information including their background information, needs, and child information to determine the best volunteer match to meet their needs.
• Maintain case history records and prepare impact reports from testimonies of foster families, youth, and children served through programs.
• Conduct ongoing monitoring of volunteer contact and tracking of relational outcomes for children/youth in the Tuscaloosa Angels program.
• Resolve program complaints and requests to change volunteer matching arrangements.
• Create and send monthly tracking forms and newsletters with updates and provide program direction.
• Identify and collaborate with other local partners to provide resources to families and youth referred to Tuscaloosa Angels.
• Attend and serve at events including fundraising, community awareness initiatives, events for families, youth, and children which often occur over weekends or evenings.
• Plan and organize program events throughout the year for local foster families.
• Coordinate research initiatives with National Angels, foster parents, and volunteers.
• Engage in discussions around sensitive topics including child abuse, neglect, trauma, mental health, poverty, substance abuse, trust-based relational intervention, rehabilitation, social adjustment, therapeutic needs, child demographics, case trajectory, family preservation, and child relational concerns.

Knowledge, Skills and Abilities Required:

• A qualified candidate will be a highly skilled communicator with strong interpersonal skills and abilities to quickly curate trust based connections (including foster families, foster youth, volunteers, mentors, corporate partners, and other Tuscaloosa Angels supporters). This person will possess knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and psychological needs.
• Tuscaloosa Angels is not a religious organization and accepts all people as they are. Case managers should demonstrate a spirit of inclusivity and acceptance of people from all backgrounds and walks of life.
• A qualified candidate will be a self-starter who can work independently and manage multiple tasks simultaneously.
• ​A qualified candidate will have the ability to be teachable in the different skills the job requires.

Work Context:

• Full-time case managers will manage 35 cases when operating at full capacity. This position requires a mixture of working in a traditional office setting and traveling to agency locations, needs assessments, trainings and/or outreach events.
• New hires will complete a training and on-boarding process with the National Angels Program Trainer.
• Case managers will be required to attend certain events including fundraising, community awareness initiatives, events for families, youth, and children, trainings and needs assessments over weekends or evenings periodically.

Required:

• Personal Telephone (and possibly conferencing capabilities)
• Personal Laptop / portable computer / tablet
• Personal car, valid driver license, insurance
• Ability to pass state and Federal background checks

Programs used on the job:

• Google Drive & Google suite & Gmail
• Basic Microsoft Office Applications (Word, Excel, PowerPoint)
• Apricot (Data Tracking Software)
• Zoom

Minimum Qualifications

• Associate Degree and 2 years of related experience
• Bachelor's Degree and 1 year of related experience
• Masters Degree and 6 months of related experience

A background in social services or related fields is preferred but not required.

Job Type: Full-time

Pay: $33,000.00 - $38,000.00 per year

Benefits:

• Mileage reimbursement
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Northport, AL 35476: Relocate before starting work (Required)

Work Location: In person

Salary : $33,000 - $38,000