What are the responsibilities and job description for the Table Games Director position at Tuscany Suites and Casino?
Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Table Games Director that will be responsible for supervising staff and the overall daily management of a designated shift. Provides oversight for all games, game protection, and oversees the functions of the casino.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Provide friendly, fast, and helpful customer service to all guests and team members.
- Responsible for supervising staff and the overall daily management of a designated shift in the table games department.
- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.
- Prepares work schedules and assign tables.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
- Responsible for the overall engagement of all team members and managing team member feedback, suggestions, and complaints.
- Responsible for the accountability of the chips, cards, dice and all other gaming equipment
- Assists with verification of table inventories and effectively manages table limits.
- Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department. Maintains a continuous inspection of cards and dice ensuring the security of assigned table games during assigned shift.
- Other duties as assigned.
EDUCATION & EXPERIENCE
High school diploma or GED required. Must be 21 years old or older. Must be able to communicate verbally in the English language. 3 years of Table Games Manager experience required. Must know all table games. Obtain/Maintain Occupational License/Gaming Card. Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations. Work is generally performed in the casino environment with exposure to secondhand smoke and high noise levels. Some office work is also required. This position is a working supervisor position. Evenings, grave and weekends are required.
