What are the responsibilities and job description for the Internet/BDC Sales Representative position at Tuttle Click Hyundai?
As a Sales BDC Representative, you will be the first point of contact for potential customers, handling inbound and outbound calls, internet inquiries, and scheduling appointments. Your goal is to provide exceptional customer service and generate sales opportunities by following up on leads and guiding customers through the car-buying process.
Responsibilities
• Respond to inbound calls, emails, and internet inquiries in a timely manner.
• Follow up with prospective customers via phone, email, and text to schedule appointments.
• Manage and nurture leads through the entire sales cycle.
• Set appointments for the sales team by effectively qualifying leads.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Assist with customer retention efforts, ensuring a positive experience for every client.
• Collaborate with the sales team to support dealership goals and objectives.
Qualifications
- Strong communication skills, both verbal and written.
- Excellent phone etiquette and the ability to build rapport with customers.
- Ability to multitask and manage time efficiently.
- Familiarity with CRM systems and automotive industry knowledge is a plus, but not required.
- A positive, goal-oriented attitude with a passion for customer service.
- Prior experience in a BDC, sales, or customer service role preferred, but willing to train the right candidate.
Benefits
- Competitive hourly wage plus commission/bonus opportunities.
- Paid training and continuous development.
Health, dental, and vision insurance options. - Long and Short Term Disability Insurance
Paid time off and holidays - Opportunities for career advancement within the dealership
- 401(K) w/ Employer Contribution
- Wellness Program
- Employee Discounts on Sales, Service & Parts
Compensation - The Internet/Sales BDC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $20.00 and $24.00.
About Us
Tuttle Click Hyundai is a family-owned dealership dedicated to providing exceptional customer service and a great car-buying experience. With a reputation built on trust and commitment, we are looking for dynamic individuals to join our team in the Business Development Center (BDC) to help us grow and reach new heights.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver’s license and have a satisfactory driving record.
Salary : $20 - $24
