What are the responsibilities and job description for the Front Desk Receptionist position at TuTuTun Lodge?
Overview
This office position is open for a personable individual with a keen desire to work on a team dedicated to maintaining our industry’s highest level of service. Applicants should demonstrate exceptional interpersonal skills by communicating effectively in-person, via phone or through email and showcase aptitude with respect to word processing and data entry. General responsibilities include answering phones, providing one-on-one guest services, processing reservations in customer relationship management software, assist with light bartending and occasional food service when needed. Although not required, some restaurant or bar service experience is considered a “plus”. A current Oregon-issued Food Handler Card and Alcohol Service Permit are both required for employment.
Responsibilities
- Greet and assist guests in a friendly and professional manner.
- Manage incoming phone calls, emails, and inquiries, ensuring excellent phone etiquette.
- Booking reservations
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Proofread documents for accuracy before distribution or filing.
- Collaborate with team members to ensure smooth operations within the office.
- Handle guest support inquiries promptly and professionally.
Requirements
- Proven experience as a Front Desk Receptionist.
- Strong time management skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both verbal and written.
- Attention to detail with strong proofreading abilities.
- Ability to work independently as well as part of a team.
Job Type: Part-time
Pay: $21.00 - $25.00 per hour
Schedule:
- Day shift
Work Location: In person
Salary : $21 - $25