What are the responsibilities and job description for the Front Desk Receptionist position at Nathan M. Tanner, DMD, LLC?
Job Title: Front Desk Receptionist
Location: Airway Center, 1910 Barnett Rd. Ste. 103, Medford, OR 97504
Job Type: Full-Time
About Us:
At Airway Center, we are committed to delivering exceptional dental care in a compassionate, patient-centered environment. We value building lasting relationships with our patients, and we are expanding our team to help us continue providing top-quality care. Our practice is growing, and we are currently seeking a reliable and friendly Front Office Receptionist to join our dynamic team.
Job Description:
As the first point of contact for our patients, the Front Office Receptionist plays a crucial role in creating a positive and welcoming experience. In this role, you will be responsible for handling administrative tasks, managing patient communications, and ensuring the smooth operation of the front office. If you have a strong work ethic, excellent communication skills, and enjoy working in a fast-paced environment, we would love to meet you.
Key Responsibilities:
- Greet patients warmly and assist with check-in/check-out procedures
- Schedule appointments and manage patient appointments efficiently
- Answer phone calls, address patient inquiries, and relay messages to the dental team
- Verify insurance information, process billing, and assist with patient payments
- Maintain patient records and update information as needed
- Manage patient flow and ensure smooth office operations
- Collaborate with dental assistants and office staff to ensure the office is running efficiently
- Ensure a clean, organized, and welcoming front office environment
- Assist with administrative tasks such as filing, email communication, and patient correspondence
Qualifications & Attributes:
- Prior experience in a dental or medical office setting is preferred but not required
- Strong communication and customer service skills
- Excellent organizational skills and attention to detail
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of dental insurance plans and billing is a plus
- Proficient in using office software and systems (e.g., scheduling software, Microsoft Office)
- Friendly, professional, and empathetic demeanor
- Ability to work well both independently and as part of a team
Why Join Us?
- A friendly and supportive team atmosphere
- Work in a modern, well-equipped practice
- A chance to make a difference in the lives of patients and help contribute to their positive dental experiences
Experience:
Experience in a dental or healthcare setting is a plus but not required. We are happy to train the right candidate who is motivated and has a passion for excellent customer service.
Pay: $16.00 - $22.00 per hour (based on experience)
Expected Hours:
Monday to Thursday, 7:45 AM to 5:00 PM
Application Instructions:
Interested candidates are invited to submit their resume and come prepared for an in-person interview.
Visit us at:
Airway Center
1910 Barnett Rd. Ste. 103, Medford, OR 97504
Monday to Thursday, 8:00 AM to 4:00 PM
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Schedule:
- 10 hour shift
Ability to Commute:
- Medford, OR 97504 (Required)
Ability to Relocate:
- Medford, OR 97504: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $22
