What are the responsibilities and job description for the Customer Experience Manager position at Tuxedo by Sarno?
Job Description
Want to help our customers look their best for the most important celebrations in life? Are you upbeat, positive, and looking for a different kind of retail experience? Then a position with Tuxedo by Sarno is right for you!
This position is dynamic and offers a variety of customer interactions that include style and color selections, initial and final fittings, and sales. The store manger will also be responsible for a number of administrative duties as well. We offer opportunities for growth, stability, and every employee voice to be heard. We are the fashion trendsetter thanks to our ability to keep pace with current trends. Our customers are served during convenient retail hours including days, evenings, and weekends. Apply now to become a member of our team and enjoy a retail environment with high energy, positive experiences and immediate results!
Full Time – 40 Hours a Week
Job Responsibilities
- Functions as staff role model by demonstrating good work habits, promoting a positive attitude, and providing exceptional customer service
- Scheduling of staff
- Interviews and trains employees
- Rewards and coaches employees
- Addresses complaints and resolves problems.
- Handles store revenue by accurate reconciliations, bank deposits, and overseeing sales
- Develops strategies to stay on track to meet sales goals
- Executes, monitors, adjusts, and communicates established marketing and merchandising plans
- Instructs store staff continuously on job responsibilities
- Prices products according to pricing as set by the corporate office
- Performs out-bound marketing and solicitation calls to potential leads; follows up on all open sales leads.
- Maintains store interior and exterior and performs opening and closing procedures in accordance with company policy
Job Qualifications
- Flexible work schedule that includes days, nights, weekends, and holidays
- High school diploma necessary; college degree preferred
- Retail Experience
- Ability to calculate percentages, commissions, and interest
- Experience working with computers and ability to learn new programs
Job Type: Full-time
Pay: $22.00 per hour Commission Bonus and Tips
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Manalapan, NJ 07726 (Required)
Work Location: In person
Salary : $22
