What are the responsibilities and job description for the Customer Integrations Business Specialist position at TVH Americas?
Customer Integrations Business Specialist
Full-time | eCommerce | Location - Olathe, KS 66062
Create powerful integrations for smarter procurement." The goal of this position is to build on two strategic pillars. Providing a comprehensive global integration platform that facilitates customer integrations through API, EDI, Punchout, and File Sharing. Activating our e-commerce integrated sales channel to drive revenue through these integrations. Want to be part of a global company ? Apply today!
Your Role and Responsibilities
Be a part of the Customer Integrations team, serving as a subject matter expert to enable seamless integrations with TVH.
Drive business growth through the integrated sales channel.
Onboard and support customers and partners throughout their entire integration journey to ensure successful connections between their ERP or webshops and TVH's e-commerce systems.
Identify and analyze client needs to enhance the integration platform and expand the standard offering.
Evaluate ERP packages globally and explore new integration methods.
Maintain relationships with key clients, prospects, and partners to gather feedback and foster long-term collaboration.
Conduct and organize training sessions for clients and the sales organization.
Serve as the primary point of contact for internal and external colleagues, offering guidance, motivation, and support on customer integrations.
Your Profile
5-7 years of experience in relevant domains.
Strong knowledge of customer integration technologies (e.g., EDI, API integrations, Punch-out).
Proficient in Excel.
Familiarity with ERP / procurement systems and logistics processes.
Experience with e-commerce development.
Strong interpersonal and commercial skills, with the ability to engage effectively with customers and internal stakeholders.
Excellent communication skills, enabling collaboration across teams and functions.
Proven project management experience with strong planning, execution, and delivery capabilities.
Creative problem-solving skills and a passion for driving business growth.
Comfortable working under pressure with a flexible and adaptable mindset.
Strong sense of responsibility and initiative.
WHAT'S IN IT FOR YOU
You'll be part of a people-centric culture, where your well-being matters. Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there's an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers.
We also offer : Hybrid work schedule
Opportunities for professional development, including access to LinkedIn Learning and many in-house / external training courses
PEOPLE ARE AT OUR HEART
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
ABOUT TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.
