What are the responsibilities and job description for the Front Desk Staff position at TW Motel?
We are seeking a motivated and energetic individual to join our team at tw-motel's Travelodge location in Hubbard. The ideal candidate will be available to work a variety of shifts, including weekdays, weekends, and holidays as needed.
Key Responsibilities
- Serve guests by completing registration and establishing credit by verifying credit cards or obtaining cash.
- Provide information to guests by answering inquiries regarding hotel services, entertainment, shopping, business, and travel.
- Maintain records by entering room and guest account data.
- Make hotel reservations by entering or telephoning requirements.
- Secure guests' valuables by placing them in a safe deposit box.
Desirable Skills
- Customer Service: addressing customer complaints and resolving issues professionally.
- Retail skills: managing stock and inventory levels effectively.
- Math skills: accurately counting and handling cash transactions.
Work Schedule
- Available to work overnight shifts.
- Available to work on holidays.
- Available to work early morning shifts.
- Available to work weekends.
- Available to work weekdays.
- Available to work overtime shifts.
