What are the responsibilities and job description for the Tasting Room Experience Specialist position at TWE Global?
Job Description
We are seeking a skilled and enthusiastic individual to join our team as a seasonal tasting room concierge at Sterling Vineyards in Napa Valley. As a member of our hospitality team, you will be responsible for providing exceptional service to our visitors, ensuring they have an unforgettable experience. Your primary role will be to serve as a reservationist for the tasting room, handling guest inquiries, and providing information about our wines and facilities.
Responsibilities
We are seeking a skilled and enthusiastic individual to join our team as a seasonal tasting room concierge at Sterling Vineyards in Napa Valley. As a member of our hospitality team, you will be responsible for providing exceptional service to our visitors, ensuring they have an unforgettable experience. Your primary role will be to serve as a reservationist for the tasting room, handling guest inquiries, and providing information about our wines and facilities.
Responsibilities
- Provide warm and welcoming service to all visitors.
- Enter guest information into the reservation system.
- Answer questions about the winery, its history, and the surrounding area.
- Assist with making reservations over the phone and in person.
- Maintain awareness of tasting room guest counts and manage large groups accordingly.
