What are the responsibilities and job description for the Client Service Representative position at Twin City Underwriters?
Looking for a fulfilling job where you can work with individuals who truly care not only about the clients they serve, but also the team they work with? Look no further than Twin City Underwriters!
We are currently seeking a full-time, in-office, client service representative to join our growing team.
Twin City Underwriters is a small independent insurance brokerage that is dedicated to helping individuals make informed decisions regarding their Medicare, Life Insurance, Annuities, and other Health Insurance needs. We pride ourselves on fostering a supportive team environment where collaboration and professional growth are valued.
Benefits:
- 401K
- Health insurance
- Paid time off
- Short-term and long-term disability
Responsible for:
- Responding to telephone and email inquiries around multiple lines of insurance products.
- Documenting all pertinent details per agency standards.
- Provide outgoing customer service via phone, mail, and e-mail.
- Perform diversified administrative duties to assist agents and coworkers in a professional manner.
- Ability to have a clear understanding of the basics of Medicare, training provided!
Qualifications:
- Ability to pass a background check.
- High school diploma or equivalent.
- Positive attitude.
- Excellent listening and communication skills.
- Problem solving abilities.
- Ability to work independently.
- Flexibility in both schedule and workload. Our typical office hours are M-F 8:30am – 5pm. During our busiest time of the year (October 1 – December 7th), this may include some Saturdays and extended hours during the week, so flexibility is a must!
- Background in a call center or previous phone experience is a plus.
If you think this sounds like a good fit and you would like to join our growing team - Please submit your resume today!
At Twin City Underwriters, we are more than just a work group, we are a team.
We offer many growth opportunities and job enhancements including the ability to become an internal licensed agent, which will allow you greater opportunities to service our clients. Depending on your progress, these opportunities may present themselves within your first year with the company.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee assistance program
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $20
