What are the responsibilities and job description for the Veterinary Receptionist position at Twin Maples Veterinary Hospital?
The roll as a veterinary receptionist is to provide excellent client service in accordance with hospital policy and promote gold standard medical care.
As a veterinary receptionist, you must be able to effectively and accurately perform the following duties that include but are not limited to:
As a veterinary receptionist, you must be able to effectively and accurately perform the following duties that include but are not limited to:
- Provide client care for scheduling appointments, taking payments and checking in clients.
- Answer the phones in a courteous and informative way.
- Cleaning and Maintenance.
- Assist in all daily duties for clinic care.
- Identify areas or items needing additional attention.
- Maintain excellent client communication.
- Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms and accurate information.
- Review medical records, estimates or discharge instructions with clients.
- May be asked to assist animals with minimal contact.
- To perform this job successfully it will be necessary to become proficient in the use of the practice management software.
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