What are the responsibilities and job description for the Winery Tasting Room Associate position at Two Lions Vineyards?
About us
We area boutique winery nestled in the countryside of Southern Maryland focused on making high-quality wine providing exceptional customer experiences. We are focused in creating an exception work environment that is also fast-paced, engaging and fun.
Our work environment includes:
- On-the-job training
- Lively atmosphere
- Growth opportunities
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Tasting Room Sales Associate Job Description
A Two Lions Vineyards tasting room associate provides an exceptional experience to guests of the winery through his or her wine knowledge, stellar customer service and sales driven attitude. A tasting room associate is responsible for the sale of wine and creating a environment reflective of our values culture. The associate also provides assistance with set-up and closing of the winery. This is a part-time position that requires weekend availability. Specific Responsibilities Include (but are not limited to):
- Greet all visitors with enthusiasm
- Lead guests through wine tasting experiences – educating them about the winery story, wines, growing regions, and brand. Ensure a fun, memorable and educational customer experience.
- Work towards developing relationships with guests to convert into Wine Club members
- Build long lasting relationships with Two Lions Vineyards customers and wine club members
- Effectively suggest and sell wine, with the ability to “up-sell”
- Execute direct sales to customers via phone as needed
- Support the team and work together
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Tasting Room daily operations:
- Opening and closing, stocking wine and retail products, and assisting with the proper display and pricing of retail items
- Responsibly pour selected wines for visitors according to tasting room guidelines and procedures and in accordance with laws and regulations
- Develop basic knowledge of the wines and winemaking practices to continually promote and educate guests on the winery and its offerings
- Handle POS transactions on an integrated cash register and database system
- Provide all guests with excellent customer service
- Assist customers to their vehicles with large purchases (Must be able to lift 40 lbs)
- Available to work special winery events on weekends and evenings
- Clean tasting room, bathroom facilities, wash and polish glassware used in the tasting room
- Quickly recognize the signs that a guest should not be served alcohol and take appropriate action to professionally address the situation
- Always maintain a professional and polished appearance.
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General Requirements:
- Must be at least 21 years of age
- Must be available on weekends.
- This position requires the ability to lift 40lbs on a regular basis and stand for six hours
- Education: High School Diploma, or equivalent
- Excellent communication and sales skill are essential
- Cash handling experience and basic math skills
- Flexibility and ability to manage constantly changing priorities with enthusiasm
- Ability to follow company policies and procedures regarding federal and state compliance
Job Type: Part-time
Salary: From $12.00 per hour plus tips!
Benefits:
- Employee discount
- Flexible schedule
- Food provided
Job Type: Part-time
Pay: $12.00 - $13.95 per hour
Expected hours: 6 – 18 per week
Benefits:
- Flexible schedule
- Food provided
- Paid training
Restaurant type:
- Casual dining restaurant
Weekly day range:
- Weekends as needed
Work Location: In person
Salary : $12 - $14