Office Manager

Two Maids of Lutz is looking for an office manager to join our growing team. This is a great opportunity for the someone who is ambitious and looking to grow with us.

No Nights - No Weekends - No Major Holidays

Qualifications:

• Must be fun
• Must be 21 years of age or older
• Must be available for employment from 7:00 AM - 5:00 PM, Monday-Friday
• Must be able to communicate clearly, efficiently and have the ability to motivate a team
• Must have a neat, safe and well maintained automobile
• Must have basic knowledge of Excel
• Must possess basic math skills related to bank deposits and payroll management
• Must satisfactorily complete a nationwide criminal background check
• We would prefer someone who is bilingual and speaks and understands both English and Spanish

Benefits:

• Starting Salary: $38,000.00 - $42,000.00 per year
• Salary increases are available depending on store performance with no cap and can be explained in person

Responsibilities:

• Answering phone calls
• Sending emails to clients
• Hiring and interviewing Professional House Cleaners
• Scheduling cleaning jobs
• Training new team members
• Checking on supplies and equipment
• Quality checking on the teams

Duties included but not limited to:

• Lead and manage planning, training, and teamwork to meet goals for sales, cost control, employee happiness, customer service, and cleaning quality.
• Handle employee decisions like hiring, firing, discipline, and motivation.
• Lead training activities, including new employee orientation and hands-on work in clients' homes.
• Provide excellent customer service and ensure customers are happy with their experience.
• Support sales by helping customers over the phone, email, and in person.
• Use company software to schedule and manage customer relations.
• Manage team member pay, including reporting and monitoring payments.
• Collect and handle payments.
• Check and maintain the quality of work done by team members.
• Organize and store customer and employee records.
• Keep track of and manage cleaning and office supplies.
• Help with marketing by connecting with the local community.

At Two Maids, we search for creative ways to make life better and brighter. We cultivate an uplifting company culture, where every idea is heard, and every employee feels cared for and supported. We nurture and encourage our team, and everyone's role, regardless of their position, is to serve our customers. We build strong relationships and give back to our communities. Everything we do, from cleaning homes to mentoring each member of our workforce, is designed to empower people and enrich lives. This approach and our heart to serve is what separates us from every other home cleaning company in the industry.