What are the responsibilities and job description for the Ceramic Tile Designer position at Twohig Flooring America?
We are looking for an experienced professional Sales Professional/Designer who works directly with customers applying their creativity, design skills and industry knowledge to make distinct product selections and create beautiful kitchens and bathrooms. This position is for a self- starter, well organized, creative person who is eager to contribute to the growth of a unique business and provide outstanding customer service. Hours, salary and bonus potential are determined by skill level, years of experience and a valued work life balance approach.
Duties
Responsibilities include:
- Qualifying a customer's needs and wants while presenting all products
- Working directly with customers to design their dream Homes
- Accurately quote, order and track all products
- Conduct design consultation meetings and provide follow up and project communications
- Enter product sales in the point of sales system
- Support the Sales Associates with product and project process knowledge
- Work with project managers and contractors to ensure successful installations
- Organize and manage all the documentation of the full cycle of projects
- Maintain pricing and merchandising for the departments
- Provide exceptional customer service
Requirements
- Submission of a design portfolio demonstrating your designs encouraged.
- A Degree in Interior Design is preferred, but not required. Industry certification is a plus.
- 2 years if experience in tile retail sales
- This position also requires proficiency with Microsoft Excel and Word and experience using electronic mail.
- Excellent spelling, grammar, written, verbal, organizational, and problem-solving skills with the ability to communicate professionally with staff, customers and vendors
Nice To Haves
- Experience specifying and ordering plumbing fixtures for both Kitchen and Bath projects preferred.
- Experience working with Kitchen and Bath remodel and installation contractors preferred.
- Excellent time management, record keeping and project management skills.
- Experience working with customer relationship management systems
- Experience specifying and ordering all products and being responsible for accurately checking all order acknowledgements and communicating shipping schedules
Benefits
We offer PTO
Holidays
Health Insurance
401k with a % company match
Industry education
Pay D.O.E.