What are the responsibilities and job description for the Program Development Manager, Community Education position at Tyler Junior College?
JOB
The Program Development Manager, Community Education is a full-time staff 12 month staff position reporting to the Senior Director of Development and Operations for the development and operation of Community Training courses and programs.
EXAMPLE OF DUTIES
Program/Course DevelopmentMeet with advisory committee members, business and industry professionals, department chairs, instructors and outside personnel to discuss new programming opportunities.Identify instructors for classes, participate in instructor meetings, and ensure all materials are provided for instructor/class success; Identification of vendor partnerships to secure instructors as needed.Develop and create new continuing education programs/courses for current clients through identification of market and training trends.Promote collaborative relationships with internal and external customers.Conduct external sales calls to develop community training needs.Provide overarching project management for new initiatives. Program Promotion and MarketingPromote Continuing Education and contract training in the community by working closely with local businesses, area chambers of commerce and civic organizations to determine and support local workforce needs.Participate in state and regional continuing education organizations to network with other colleges and vendors.Work with Senior Director of Development and Operations to effectively promote existing and new courses as well as general training services for open enrollment and corporate programming.Program/Course OperationsInterview potential new CE instructors for classes and regularly evaluate instructor performance.Provide operations department with required paperwork to ensure classes adhere to SACS and GIPWE guidelines. Oversee implementation of all training classes for current corporate clientsAssist Director of Business and Industry Partnerships with the implementation of training classes for new corporate clients.Revenue GenerationDevelop strategic plan for meeting department revenue goals.Identify new course programs/offerings that meet required revenue goals for department.Increase enrollment for existing and new programs resulting in increased revenues for the department.Identify and propose partnership opportunities to generate incremental revenues.Ensure all Continuing Studies procedures and revenue standards are adhered to for community training programs.COMPETENCIESKnowledge, Skills, and AbilitiesCollaboration/Teamwork, Computer Software Skills, Customer Service, Data Analysis, Decision-making, Internet Research, Interpersonal Skills, Leadership, Math Skills, Multi-tasking, NegotiationWritten Communication, Organizational Skills, Presentation /Public Speaking, Problem-solving, Project Management, Student Information System/ERP, Time Management, Typing/Word ProcessingWork Environment: Regular work required outside of normal business hoursPhysical Demands: Sitting, walking, standing, lifting, drivingTravel Required: Yes - moderateIf travel is required, candidate must have and maintain a current valid Texas driver’s license and an acceptable driving record
SUPPLEMENTAL INFORMATION
EXPECTATIONSPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Will have contact – in person, by email, or by phone – with staff, students, and the general public.Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.Regular and punctual attendance is an essential function of each employee.
The Program Development Manager, Community Education is a full-time staff 12 month staff position reporting to the Senior Director of Development and Operations for the development and operation of Community Training courses and programs.
EXAMPLE OF DUTIES
Program/Course DevelopmentMeet with advisory committee members, business and industry professionals, department chairs, instructors and outside personnel to discuss new programming opportunities.Identify instructors for classes, participate in instructor meetings, and ensure all materials are provided for instructor/class success; Identification of vendor partnerships to secure instructors as needed.Develop and create new continuing education programs/courses for current clients through identification of market and training trends.Promote collaborative relationships with internal and external customers.Conduct external sales calls to develop community training needs.Provide overarching project management for new initiatives. Program Promotion and MarketingPromote Continuing Education and contract training in the community by working closely with local businesses, area chambers of commerce and civic organizations to determine and support local workforce needs.Participate in state and regional continuing education organizations to network with other colleges and vendors.Work with Senior Director of Development and Operations to effectively promote existing and new courses as well as general training services for open enrollment and corporate programming.Program/Course OperationsInterview potential new CE instructors for classes and regularly evaluate instructor performance.Provide operations department with required paperwork to ensure classes adhere to SACS and GIPWE guidelines. Oversee implementation of all training classes for current corporate clientsAssist Director of Business and Industry Partnerships with the implementation of training classes for new corporate clients.Revenue GenerationDevelop strategic plan for meeting department revenue goals.Identify new course programs/offerings that meet required revenue goals for department.Increase enrollment for existing and new programs resulting in increased revenues for the department.Identify and propose partnership opportunities to generate incremental revenues.Ensure all Continuing Studies procedures and revenue standards are adhered to for community training programs.COMPETENCIESKnowledge, Skills, and AbilitiesCollaboration/Teamwork, Computer Software Skills, Customer Service, Data Analysis, Decision-making, Internet Research, Interpersonal Skills, Leadership, Math Skills, Multi-tasking, NegotiationWritten Communication, Organizational Skills, Presentation /Public Speaking, Problem-solving, Project Management, Student Information System/ERP, Time Management, Typing/Word ProcessingWork Environment: Regular work required outside of normal business hoursPhysical Demands: Sitting, walking, standing, lifting, drivingTravel Required: Yes - moderateIf travel is required, candidate must have and maintain a current valid Texas driver’s license and an acceptable driving record
SUPPLEMENTAL INFORMATION
EXPECTATIONSPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Will have contact – in person, by email, or by phone – with staff, students, and the general public.Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.Regular and punctual attendance is an essential function of each employee.
