What are the responsibilities and job description for the Work-Study, Computer Lab Attendant at Tyler Public Library position at Tyler Junior College?
Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).
Description
A Work Study, Computer Lab Attendant must be willing and able to report to an off-campus location at the Tyler Public Library. This position will perform various customer service tasks, such as assisting public library patrons with basic computer lab needs.
Essential Functions and Duties
Primary Responsibilities
- Assists with patron needs in public computer lab including but not limited to form completion, printing, and web navigation.
- Answers basic questions and/or refers visitors to the appropriate point of contact or resource
- Report statistical data regarding assistance provided by the end of the workday.
- May assist computer lab staff with clerical tasks as needed
Competencies
Knowledge, Skills, and Abilities
Collaboration/Teamwork, Computer Software Skills, Customer Service, Interpersonal Skills, Multi-tasking, Problem-solving, Time Management
Work Environment: Public Library setting; within computer lab.
Physical Demands: Sitting, walking, lifting, standing, bending
Travel Required: Yes – Tyler Public Library
Qualifications
Students must be registered in at least two undergraduate classes and maintain enrollment status to work in these positions. Students must qualify for Federal Work Study, which will be determined by the Office of Financial Aid. Student must maintain satisfactory academic progress (2.0 GPA,67% pace rate, will not exceed 150% of their degree plan).
Additional Job Specific Requirements
Students are allowed to work a maximum of eighteen (18) hours per week and cannot work in multiple hourly positions. A work week is Sunday-Saturday.
Supplemental Information
Expectations
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Will have contact – in person, by email, or by phone – with staff, students, and the general public.
- Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
- Regular and punctual attendance is an essential function of each employee.
