Role and Responsibilities

• Works extensively with accounts receivables by preparing insurance claims with required documents and submits medical and dental insurance claims within OMSVision.
• Serves as liaison between insurance providers, team members, and patients regarding payments, approvals, eligibility, etc.
• Works with various insurance company guidelines to navigate their processes in an effort to achieve consistent outcomes.
• Provides exceptional customer service while interacting with team members, insurance providers, and patients over the phone, in person or via electronic communication.
• Adheres to deadlines and prioritizes work against the patient schedule.
• Maintains confidentiality of information in accordance with HIPAA.
• Performs other related duties as assigned.

Education and Experience

• High School diploma or equivalent required.
• Associates degree or vocational school training preferred.
• One year of relevant experience required.

Skills and Abilities

• Ability to stay well organized in a fast-paced environment.
• Ability to read and interpret Explanation of Benefits.
• Knowledge of medical and dental terminology.
• Knowledge of medical and dental insurance benefits.
• Knowledge of medical and dental coding.
• Experience with Microsoft Excel.
• Experience with Dental Practice Management Software.
• Great attention to detail.

CORE BENEFITS & WELLNESS

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

FINANCIAL WELL-BEING

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

LIFE INSURANCE

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

TIME OFF, DISABILITY AND LEAVE OF ABSENCE

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Short Term and Long Term Disability Plan