What are the responsibilities and job description for the Customer Care Representative position at Tyrrell Auto Centers?
In the role of a BDC representative, you will drive growth by developing and nurturing business relationships with present and future customers. You will coordinate incoming online and telephone requests, and make appointments for the sales team. Success in this role will be demonstrated by the number of leads that convert to actual sales.
BDC Representative Job Responsibilities and Duties
- Answers phones and online inquiries
- Schedules appointments and conducts follow-ups with “no-shows”
- Greets customers in a professional manner and assists them with their requests
- Maintains communication with customers to ensure satisfaction with service
- Ensures prospects are informed of company promotion
Job Schedule
- Weekdays, and most Saturdays
- Days off: 1 weekday and Sunday
- Winter hours: 9am-6pm
- Summer hours: 10am-7pm
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
Work Location: In person
Salary : $40,000
