What are the responsibilities and job description for the Telecommunications Technician position at Tyto Athene, LLC?
Tyto Athene is seeking an experienced Telecommunications Technician to support our customer in West Mifflin, PA
Responsibilities:
- Capable of performing PBX and cabling troubleshooting.
- Day-to-day moves, adds and changes of telephones.
- Ability to work in a team environment.
- Experienced in assessing user needs, translating those needs to identify the nature of the trouble and applying skills to rectify the issue.
- Demonstrates general knowledge and proficiency with computing and/or telecommunications technologies.
- Install, maintain, and support voice and data end points, circuits, and telecommunications’ systems. Responsible for performing telephone activities in telecommunication distribution rooms and user areas.
- Install operating station equipment (telephones, etc.) at the end user’s location.
- Install distribution frame patches and disconnects in telecommunication distribution rooms.
- Test and verify telephone cable connections. Repair or replace faulty cables and connectors.
Required:
- Minimum 3 years’ experience in advance troubleshooting and system maintenance of a PBX.
- Possess computer skills with Microsoft products such as Outlook, etc.
- Working knowledge of routers and switches is preferred.
- Working knowledge of telephony, UC, VoIP and SIP.
- Ability to successfully handle multiple priorities simultaneously is required.
- Must be a US citizen.
- Ability to work flexible/extended hours to include on call rotation is required.
- Must have the ability to lift up to 50 pounds if required.
- A valid driver’s license is required.
- Current Secret or higher security clearance.
Desired:
- Experience with the US Federal Government.
- Experience with the Avaya Communication Manager and NEC PBX platforms is a plus.
Location: West Mifflin, PA (Pittsburgh Area)
Clearance: Top Secret Clearance Required
