What are the responsibilities and job description for the Account Representative position at U-Haul?
Account Representative
Under the direction of the IT Services Manager, this position is responsible for accurately maintaining broadband, telecom, and mobility vendor accounts and researching monthly statements to ensure accurate, complete and expeditious processing of payments. Heavy communication with vendors, and company (UHI) entities, both verbal and written.
The ideal candidate needs to have a positive attitude with the desire to grow and learn within the department. Someone who possesses a strong, project-oriented mindset, and is willing to give 100% effort. The person will also display a good work ethic with the ability to learn quickly. If you’re willing to learn, we will teach you everything you need to know to be successful in IT Services.
U-Haul team members are preferred, and experience with Excel, word, and Microsoft office is a plus for this position.
Job Duties:
Reasonable and predictable attendance is required.
Daily invoice processing for all broadband, telecom, and mobility vendor accounts.
Accurately research vendor history for past due invoices, pending payments and discrepancies.
Research and answer billing inquiries from vendors and U-Haul entities.
Provide accurate billing analysis and reports for management.
Become proficient in our billing systems, processes, and cost accounting.
Communicate regularly with vendors to correct errors in billing and to ensure bills are presented in a timely manner for payment.
Interface with various levels of management regarding telephone and Internet billing concerns.
Work independently and collaboratively with department team. Be able to multi-task and take initiative with projects and achieve deadlines.
Requirements:
High school diploma or equivalent
Must be able to work in a fast-paced environment
Attention to detail
Ability to multitask
Microsoft Office proficient
Here are just some of the programs U-Haul has available:
Full Medical coverage
New indoor fitness gym
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Prescription plans
Dental & Vision Plans
Business and travel insurance
YouMatter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
Subsidized gym/ membership
MetLaw Legal program
MetLife auto and home insurance
Discounts on cell phone plans, hotels, and more
LifeLock identity Theft
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University
Savvy consumer wellness programs- from health care tips to financial wellness
U-Haul federal credit union
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
About Us
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.