HR Process Improvement Manager

HR Process Improvement Manager

HR Process Improvement Manager

Overview:
The HR Process Improvement Department is at the forefront of driving operational excellence, efficiency, and innovation across Human Resources. This team is responsible for enhancing HR systems, streamlining workflows, and delivering innovative solutions to optimize organizational performance. The department is structured into two key verticals: Project Support and Automation and Innovation, both working collaboratively to implement impactful, sustainable improvements.

Key Responsibilities

1. Project Support Vertical:

Focuses on identifying, managing, and implementing HR process improvements through strategic project management and cross-functional collaboration.

• Process Evaluation & Design:
  Analyze existing HR workflows, identify inefficiencies, and design optimized processes to improve accuracy, efficiency, and employee experience.

• Project Management:
  Oversee the end-to-end management of HR process improvement initiatives, ensuring projects are delivered on time, within budget, and aligned with organizational goals.

• Change Management:
  Facilitate the successful adoption of new processes by developing and executing robust change management strategies.

• Stakeholder Engagement:
  Partner with HR teams, leadership, and other stakeholders to align project goals with business objectives.

• Training & Documentation:
  Develop training materials and process documentation to ensure smooth implementation and sustainability of improvements.

2. Automation and Innovation Vertical:

Leverages technology and creative problem-solving to implement cutting-edge HR solutions and foster a culture of continuous innovation.

• Technology Integration:
  Identify opportunities for automation and implement tools, such as robotic process automation (RPA), and AI-driven solutions, to enhance efficiency.

• Innovation Frameworks:
  Develop frameworks to encourage creative problem-solving, enabling teams to think outside the box in addressing HR challenges.

• Data-Driven Insights:
  Use analytics to identify trends, monitor performance metrics, and guide automation initiatives.

• Experimentation & Prototyping:
  Pilot innovative solutions in collaboration with HR teams, iterating based on results to scale impactful ideas.

Desired Skills and Qualifications

• Strong expertise in project management and process optimization.

• Knowledge of HR functions, operations, and systems.

• Proficiency in process improvement methodologies such as Lean, Six Sigma, or Agile.

• Familiarity with automation technologies (e.g., RPA, AI tools, etc.).

• Exceptional analytical, problem-solving, and decision-making abilities.

• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.

• Adaptability to manage competing priorities in a fast-paced environment.

• Creativity and forward-thinking mindset to champion innovation.

• Bachelor’s degree in Human Resources, Business Administration, Information Technology, or related field.

• Proven experience in process improvement, project management, or HR technology implementation.

• Certifications such as PMP, Lean Six Sigma, or Agile Practitioner are a plus

Key Metrics for Success

• Reduction in process inefficiencies and cycle times.

• ROI on automation and innovation initiatives.

• Successful implementation of process improvements within scope, time, and budget.

• Adoption rates of new processes or tools by HR teams and stakeholders.

• Employee satisfaction with enhanced HR service delivery.

This department plays a pivotal role in enabling HR to be more agile, responsive, and innovative, ensuring the organization stays competitive and forward-looking.

Perks of joining the team:

Get your career moving with a company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.

Oxford Offers:

• Full Medical coverage

• Prescription plans

• Dental & Vision Plans

• New indoor fitness gym

• Gym Reimbursement Program

• Registered Dietitian Program

• Weight Watchers

• Onsite medical clinic for you and your family

• Career stability

• Opportunities for advancement

• Valuable on-the-job training

• Tuition reimbursement program

• Free online courses for personal and professional development at U-Haul University®

• Business and travel insurance

• You Matter Employee Assistance Program

• Paid holidays, vacation, and sick days

• Employee Stock Ownership Plan (ESOP)

• 401(k) Savings Plan

• Life insurance

• Critical Illness/Group Accident

• 24-hour physician available for kids

• Subsidized gym/ membership

• MetLaw Legal program

• MetLife auto and home insurance

• Mindset App Program

• Discounts on cell phone plans, hotels, and more

• LifeLock identity Theft

• Savvy consumer wellness programs- from health care tips to financial wellness

• Dave Ramsey’s SmartDollar Program

• U-Haul federal credit union

• Wellness Program

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

About Us

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.