What are the responsibilities and job description for the IT Support Systems Administrator position at U-Haul?
Location :
1800 Reynolds Ave, Kansas City, Missouri 64120 United States of America
Under the direction of the department manager or supervisor, maintain and support the integrity of the operation system environment and various computer systems. Provide network administration, sever management and end user management. Monitors and maintains software licensing and maintenance agreements. maintain data security standards and surveillance equipment for the Technical Center and related entities.
Technical Center System Administrator :
Provide timely incident resolution and maintain excellent rapport with team members.
Troubleshoot software on-demand to meet business needs.
Update documentation and maintain knowledge base /
Use Activity directory, Microsoft Endpoint Manager, and multiple ticketing systems.
Network administration to include physical infrastructure and software management.
Set up and deploy office equipment such as PC's, monitors, printers, peripherals, etc.
Resolve risk and vulnerabilities identified by U-Haul's data security team.
Interact with vendors related to equipment and software purchase /
Create and / or document How-To guides related to IT for team members.
Create and adapt PowerShell scripts for automation and imaging.
Maintain security cameras and server.
VoIP troubleshooting (hardware and software).
Point of contact for Midtown IT in escalations.
Review and archive needed surveillance video.
Assemble and disassemble computing software.
Qualifications :
Desired CompTIA A certification.
Knowledge of Virtualization Software.
PowerShell and Windows 10 and 11.
Must be able to operate standard office equipment / .
1 year or more Helpdesk experience.
2 or more of Customer Service experience /
Must be able to lift 50 pounds or more.
U-Haul Offers :
Full Medical Coverage
Prescription plans
Dental & Vision Plans
Registered Dietitian Program
Gym Reimbursement Program
Weight Watchers
Virtual Doctors’ Visits
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness / Group Accident
24-hour physician available for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Savvy consumer wellness programs - from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
