What are the responsibilities and job description for the Reservation Agent position at U-Haul?
Location:
U-Haul is seeking a Reservation Agent to support customers, field team members, and U-Haul dealerships through reservation placement and distribution of equipment. The ideal candidate will have a working knowledge of office equipment, customer service, time management, and multitasking skills.
U-Haul Offers:
• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program
Responsibilities:
• Assist with calls from and to customers
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement
• Review reports that aid in effective placement of equipment, customer reservations, and contracts
• Assist with the Company's U-Box portable storage product
Minimum Qualifications:
• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word, and email
• Proficient in customer service, time management, and multitasking
• U-Haul Holding Company, and its family of companies, continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.
• U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law.
U-Haul is seeking a Reservation Agent to support customers, field team members, and U-Haul dealerships through reservation placement and distribution of equipment. The ideal candidate will have a working knowledge of office equipment, customer service, time management, and multitasking skills.
U-Haul Offers:
• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program
Responsibilities:
• Assist with calls from and to customers
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement
• Review reports that aid in effective placement of equipment, customer reservations, and contracts
• Assist with the Company's U-Box portable storage product
Minimum Qualifications:
• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word, and email
• Proficient in customer service, time management, and multitasking
• U-Haul Holding Company, and its family of companies, continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.
• U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law.
