What are the responsibilities and job description for the Fraud Strategy Summer Intern position at U.S. Bank?
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
Team Overview
In the Fraud Strategy team we work exclusively with US Bank’s clients in the USA. We protect the bank and its clients from an ever-evolving fraud threat. We leverage top of the line external resources, internal systems and strong judgement to confront the threat of fraud to US Bank.
We’re always reacting and adapting to the challenges by relying on information from government actors and our internal data analysts who convey when an elevated threat level exists. Our department here in Warsaw is the first offshore center for fraud protection and has seen huge success. We’re a team of around 115 agents, support staff and management.
List Responsibilities for the role
Being fully immersed in our business will kick-start your career journey as you learn more about yourself, our culture and the work we do. Our employees come from all kinds of personal and professional backgrounds and each person's career path is a unique journey.
As an intern you'll receive:
We’re looking for intellectually curious and creative thinkers who can think on their feet and thoughtfully react to a changing market.
Core Bahaviours
Contract: Fixed Term Contract 12 weeks
This position is not eligible for visa sponsorship.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
Team Overview
In the Fraud Strategy team we work exclusively with US Bank’s clients in the USA. We protect the bank and its clients from an ever-evolving fraud threat. We leverage top of the line external resources, internal systems and strong judgement to confront the threat of fraud to US Bank.
We’re always reacting and adapting to the challenges by relying on information from government actors and our internal data analysts who convey when an elevated threat level exists. Our department here in Warsaw is the first offshore center for fraud protection and has seen huge success. We’re a team of around 115 agents, support staff and management.
List Responsibilities for the role
- In this role, you will research transactions and digital interactions with U.S. Bank. You will be reviewing past transactions, validating new client relationships and learning how to protect US Bank’s clients.
- Learn how to analyst past transactions to evaluate when a client is a victim of fraud.
- Learn how to evaluate client information as it relates to receiving access to banking products.
- This position will work cases using various investigation methods and tools. The customer may need to be contacted for investigation.
- You will be posted with a rotation of team managers who will give you a snapshot of their professional work. They’ll teach you how to judge performance of their agents and will give you an inside track on how they motivate others to perform in their role.
- You’ll also be posted with the department manager and complete ad hoc tasks related to the day-to-day function of the counter fraud department.
- A top-notch fraud analyst should be able to work quickly, sometimes under pressure, and have meticulous attention to details. We will train you in this skill.
Being fully immersed in our business will kick-start your career journey as you learn more about yourself, our culture and the work we do. Our employees come from all kinds of personal and professional backgrounds and each person's career path is a unique journey.
As an intern you'll receive:
- Impactful, hands-on experiences that keep you engaged and motivated all summer
- Supportive community of peers
- Social and volunteer engagements that build meaningful connections
- Professional development, leadership exposure and mentoring
- Pathway to full-time offer through our development programs
We’re looking for intellectually curious and creative thinkers who can think on their feet and thoughtfully react to a changing market.
Core Bahaviours
- Collaboration – Build partnerships and promote a culture of teamwork.
- Customer Centricity – Build strong customer relationships and deliver customer centric solutions.
- Drive for Results – Hold self and others accountable to consistently achieve meaningful results.
- Ethics & Trust – Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity.
- Inclusion – Build a culture of equity and inclusion in which diverse ideas, talent and perspectives are welcomed and encouraged.
- Risk - Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
- Pursuing a Bachelor’s degree ideally in Business, International Business or Economics including a Data Analytics module, with a target completion date of May 2025/2026.
- English C1 level - request for English CV only
- Knowledge of financial and payments market
- Ability to start the summer internship program on 1 July 2025
- Strong written and verbal communication skills
- Excellent interpersonal skills
- Strong in Excel and PowerPoint
- Attention to detail
Contract: Fixed Term Contract 12 weeks
This position is not eligible for visa sponsorship.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
