What are the responsibilities and job description for the Manager, Market Development (Mumbai) position at U.S. Green Building Council?
The U.S. Green Building Council (USGBC) is a global, nonprofit organization based in Washington, D.C., working to improve environmental sustainability, human health, and resilience in the built environment through its programs and rating systems including LEED. Today, people in over 180 countries and territories live, work, and learn in LEED certified buildings, communities, and cities that protect health, climate, and natural resources, and enhance quality of life.
GBCI is the premier certification body responsible for global delivery and quality oversight of green building and green business sustainability standards. Its integrated team of green building specialists administers credentials and certifications for the U.S. Green Building Council (LEED), the International WELL Building Institute (WELL Building Standard), International Finance Corporation (EDGE), PEER, SITES, TRUE Zero Waste, and IREE.
The Manager will ensure the continued regional growth, development, and inspiration of the Market and stakeholders, while facilitating meaningful and effective market engagement. They are responsible for developing and delivering best-in-class customer engagement and problem-solving opportunities. This position works towards maintaining and strengthening relationships with existing key stakeholders, consultants, partners and generating new clients in the market.
Specific Responsibilities
GBCI is the premier certification body responsible for global delivery and quality oversight of green building and green business sustainability standards. Its integrated team of green building specialists administers credentials and certifications for the U.S. Green Building Council (LEED), the International WELL Building Institute (WELL Building Standard), International Finance Corporation (EDGE), PEER, SITES, TRUE Zero Waste, and IREE.
The Manager will ensure the continued regional growth, development, and inspiration of the Market and stakeholders, while facilitating meaningful and effective market engagement. They are responsible for developing and delivering best-in-class customer engagement and problem-solving opportunities. This position works towards maintaining and strengthening relationships with existing key stakeholders, consultants, partners and generating new clients in the market.
Specific Responsibilities
- Regular market engagement with LEED Consultants, key client accounts and other stakeholders such as architects, project management consultants, MEPs, contractors, etc.
- Engage with the existing portfolio of stakeholders to continually collect feedback on market engagement activities, prepare reports on monthly basis
- Expand newer cities / segments within the region and open new names
- Work on market intelligence research activities that supports market engagement activities
- Contribute to customer support goals by meeting and exceeding case resolution targets
- Leverage subject matter expertise (SME) to aid in effectively supporting the customer
- Support the membership program in the region
- Expand the GBCI Education offers by engaging with colleges / working professionals / relevant stakeholders
- Forge partnerships with industry associations
- Coordinate sales administration activities including invoices, documentation, payment follow-up’s etc
- Organize webinars / networking events involving all stakeholders
- Support in disseminating and connecting with key stakeholders in the region for the USGBC/ GBCI events
- Other responsibilities as assigned
- Bachelor’s degree in business administration (or) any equivalent degree connected with Environmental Science or Sustainability
- 5 years of relevant professional experience
- Willingness to travel and meet stakeholders within the State (Maharashtra, Gujarat, Goa)
- Strong written and verbal communication skills in English
- Strong sense of personal responsibility and accountability for delivering high quality work within set deadlines
- Drive to develop the skills, knowledge, and abilities to continually improve performance
- A strong commitment and passion to advance USGBC’s mission
- Proficiency in MS-Office and Salesforce
- The position will be based out of Mumbai, Maharashtra. The candidate should need to travel to other locations such as Pune, Ahmedabad, Goa and other cities within the above 3 States, once a month / two months.
