Product Manager, Cities & Communities

The U.S. Green Building Council (USGBC) is a global, nonprofit organization based in Washington, D.C., working to improve human health, sustainability, and resilience in the built environment through its programs and standards including LEED, the world’s most widely used green building rating system. Today, people in over 180 countries and territories live, work, and learn in LEED certified buildings, communities and cities that protect health, climate and natural resources and enhance quality of life.

USGBC is currently seeking a Product Manager. This role is focused on driving the development and optimization of USGBC products and services including LEED for Cities & LEED for Communities. As a Product Manager, you will lead the full product lifecycle for city and community scale products, driving alignment across teams and ensuring products deliver measurable value to customers and the market.

Specific Responsibilities

Market Intelligence & Positioning

• Monitor and analyze market trends and competition to inform product design, pricing, and strategy.
• Develop deep customer and market insights by leveraging user research, stakeholder engagement, and competitive analysis.
• Create and maintain product management documentation, including target customer, value proposition, market sizing, etc.
• Work with customer-facing teams to develop persuasive go-to-market plans and messaging that clearly conveys the product's value to target audiences.
  
  

Product Strategy & Development

• Own and refine the product vision and strategy to align with organizational goals, customer needs, and market opportunities.
• Create and manage a comprehensive product plan and roadmap.
• Collect, review, and prioritize customer, staff, and market requirements.
• Champion the voice of the customer, integrating user research, feedback, and data insights to guide product strategy.
• Integrate market trends into product strategy, ensuring alignment with industry best practices and evolving regulatory frameworks.
  
  

Product Evaluation & Optimization

• Continuously evaluate product performance using qualitative and quantitative data to enhance user experience, market fit, and business results.
• Ensure products are effectively integrated within all USGBC/GBCI business processes and systems.
• Identify opportunities to optimize sales channels and develop sales enablement resources.
• Foster innovation and unique solutions across assigned products to meet market demands.
• Work with the Certification and Data teams to create dashboards and reporting mechanisms that deliver actionable insights.
  
  

Collaboration & Cross-functional Leadership

• Collaborate closely across teams to ensure alignment and execution of product strategy
• Foster collaboration and transparency to drive shared ownership of product success across teams.
• Work closely with technical and business teams to ensure product requirements are clearly defined and communicated.
• Engage key stakeholders to build consensus, secure buy-in, and advocate for necessary product investments.
  
  

Required Skills And Competencies

• Ability to gather and synthesize customer insights, assess market trends, and analyze competitive landscape to inform product positioning and differentiation.
• Ability to develop and execute product strategies and roadmaps that align with organizational objectives and customer needs.
• Capacity to engage and build consensus across various levels of leadership in a matrixed organization through collaboration and influence
• Demonstrates a proactive, self-motivated approach with a strong sense of ownership and accountability
• Demonstrates urgency and follow-through in driving product initiatives from concept to execution.
• Ability to take initiative, anticipate challenges, and move forward decisively, even in ambiguous situations.
• Superior verbal and written communication skills. 
• Excellent organizational skills and attention to detail. 
  
  

Education And Training Requirements

• Bachelor's degree
• 3 years of relevant product management experience
• Familiarity with USGBC and GBCI mission and stakeholders
• Demonstrated skills with Microsoft tools and one or more project/product management systems (e.g., JIRA, Notion, Smartsheet, etc.)
  
  

 Preferred Qualifications

• Advanced degree
• >5-7 years of relevant professional experience in urban development, green building, commercial real estate, or equivalent areas
• Knowledge of the LEED for Cities and Communities rating systems and associated development process.
• Familiarity with key stakeholders in urban sustainability, including municipal governments, planning agencies, non-profits, and private sector partners.
• Awareness of emerging trends in sustainable urban development.
• LEED GA or AP accreditation
  
  

Details

• Full Time, permanent, salaried, benefits-eligible, exempt status
• Location: Remote or hybrid position in Washington, DC headquarters
• Travel – upon request and approval
• USGBC is an equal opportunity employer, committed to advancing social equity in our work and fostering a culture of diversity, equity, and inclusion
  
  

Benefits

Employees work for an established mission-based and member-driven nonprofit organization with a compelling vision, nonprofit competitive compensation that includes 401k matching, tuition reimbursement, comprehensive health insurance, employer sponsored Health Reimbursement Arrangement (HRA) and pre-tax Flexible Spending Account (FSA), generous paid leave, in addition to a renewal leave of six weeks for employees celebrating a monumental employment anniversary.

USGBC headquarters office is a LEED Platinum commercial interior space in a LEED certified building in the LEED Platinum certified central business district in the first LEED Platinum certified city, Washington, DC. The office serves as an example for green design and construction products and practices. It is close to public transportation and incorporates many healthy and environmentally friendly features, including an on-site gym, rooftop lounge, and healthy snacks for staff.