SOCIAL SERVICES ASST NF3

Duties

SUMMARY OF DUTIES: This position is located in the Marine and Family Services (M&FS) of the Marine Corps Community Services Department. The position provides administrative support to the Substance Abuse Counseling Center (SACC) by assisting the United States Marine Corps in accomplishing substance abuse education, prevention, training and treatment program requirements to active duty military personnel, their families and military retirees.

Provides administrative support to entire SACC Programs; assisting SACC Counseling staff and clients with information and referral services. Screens, prioritizes, schedules needs assessment on client calls for substance abuse screens. Demonstrates the ability to interact with potentially impaired, hostile and frustrated individuals. May perform basic crisis management with commands and clients telephonically and/or during intake procedures.

Ensures compliance by managers and supervisors by reviewing and revising studies, reports, correspondence for accuracy and format. Collects, compiles and organizes information and data to meet administrative requirements. Prepares correspondence and drafts instructions. Facilitates methods for automating reports and correspondence. Uses a personal computer to transmit correspondence, create reports, databases, spreadsheets, graphics, slide shows and presentations. Manipulates data to meet presentation and report requirements. Enforces and trains employees on proper naval correspondence rules and correct grammar, spelling, capitalization and punctuation. Receives telephone callers, visitors, complaints and outside contacts and directs them to appropriate contacts when necessary. Receives and delivers messages to staff members. Arranges and maintains appointment calendars for staff. Routes incoming mail to staff and work sections. Establishes suspense dates to collect responses and submits information as required by requests. May perform support functions such as gathering statistical data; monitoring and reporting on support budgets; assisting in developing financial plans, obligating funds, liquidating travel claims; maintaining stock of office supplies, making arrangements for special events; collecting and reviewing section timecards for supervisor¿s signature, preparing and conducting briefs, presentations and training sessions; monitoring and distributing personnel paperwork such as selection and recruitment requests, personnel actions, training notices, performance reviews, position descriptions, individual development plans. Handles sensitive information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure. Safeguards sensitive information and prevents unauthorized reading, printing, retaining, copying or dissemination of information, messages, or correspondence in accordance with rules and regulations such as those covered by the Privacy Act, 5 USC 552(a), DoD Directives and Marine Corps Orders. Notifies the higher level supervisor and senders immediately when proprietary information has been released and advises on how to properly recover, and/or protect information. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses any required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards and principles of EEO program and prevention of sexual harassment.

Performs other related duties as assigned.

Requirements

Conditions of Employment

• See Duties and Qualifications

EVALUATIONS:

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Varies - Review "OTHER INFORMATION"

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  All applications must be submitted online via the MCCS Careers website:

  Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

  Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

  STEP 1 - College Transcript(s) or Education Certificate(s), (REQUIRED IF USING EDUCATION TO QUALIFY)

  A degree from an accredited college/university may be used to qualify for this position, or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under ¿My Job Applications¿ https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=72111&PostingSeq=1 to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.

  STEP 2 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under ¿My Job Applications¿https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=72111&PostingSeq=1

  STEP 3 ¿ Military Spousal Preference may be requested for positions NF-3 and below, Crafts and Trades (NA, NL, NS), and Child & Youth (CY) positions. Spouses must meet the minimum qualifications posted in the job announcement. Spouse preference eligibility begins 30 days before the military sponsor¿s reporting date to the new duty location. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until converted or hired into a regular full-time or part-time position or is within a 60 day period of receiving new PCS Orders. Military spouses shall receive MSP for each PCS move until such time as they accept or decline a continuing position.

  Please see below to ensure your application includes the correct required documents to verify eligibility. Documents will need to be uploaded as an attachment(s) to your profile under ¿My Job Applications¿ https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=72111&PostingSeq=1

  Required Documents

  
  

  • Furnish a copy of the PCS order identifying a spouse¿s authorized move and the sponsor¿s reporting date to the new duty location. If the spouse is not listed on the PCS orders, the spouse must provide documentation (i.e. marriage certificate, valid military ID, etc.) verifying marriage prior to PCS orders (must have been married to the military sponsor before relocation to the new duty station).
  • Submit a current application or resume.
  • For spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating and, if applicable, documentation of appointment eligibility.

  
  

  STEP 4 - If applicable, upload a copy of your *Transition Assistanceform and copy of ID card with ¿TA¿ stamped on front of card as an attachment to your profile under ¿My Job Applications¿ https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=72111&PostingSeq=1

  Transition Assistance Program: (May be requested for positions graded NF-3 below or equivalent) Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload all documents listed above in Step 4.

  Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.

  NOTE: It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or answers submitted by any applicant. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status.

  VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES.

  Agency contact information

  CAMP PENDLETON MCCS

  Phone

  760/725-5893

  Email

  Pendleton.Vacancies@usmc-mccs.org

  Address

  CAMP PENDLETON MCCS
  MARINE CORPS COMMUNITY SERVICES
  ATTN: PERSONNEL OFFICER
  CAMP PENDLETON, CA 920555020
  USA

  Next steps

  All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Clarification from the agency

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