What are the responsibilities and job description for the Call Center Alarm Dispatcher 11PM to 7AM position at U.S. Monitoring Inc.?
On the Front Line of Protecting Lives and Securing Property!
Are you looking for a career where your actions directly contribute to the safety and security of others? Do you have strong customer service skills and thrive in a fast-paced environment? If so, we want you on our team!
Why Join Us?
- Weekly Pay
- Comprehensive Benefits Package (Medical, Dental, Vision, Life Insurance)
- 401(k) with Matching
- Paid Time Off (PTO)
- Opportunities for Advancement
- Overtime & Holiday Pay
- Company-Paid Life Insurance
- Shift Differentials
- Extensive Training Provided
Job Overview:
As a Video Surveillance & Alarm Security Dispatcher, you’ll play a crucial role in maintaining the safety and security of our customers. This position involves monitoring live video feeds, responding to alarm alerts, identifying potential threats, and dispatching emergency services when needed.
Responsibilities:
- Monitor and respond promptly to various alarm signals, following established procedures.
- Communicate effectively with customers and security personnel.
- Answer multiple phone lines, assisting callers with professionalism and efficiency.
- Handle service requests, analyze inquiries, and determine appropriate actions.
- Support team operations by completing assigned duties and assisting other departments.
Requirements:
- Must pass a background check
- General computer proficiency
- Strong customer service and phone etiquette skills
- Reliable transportation
- Must be available to work weekends (All Shifts - Full-Time & Part-Time)
- Two weekday days off per week
- High school diploma or equivalent
- Minimum age: 18
- Previous experience in surveillance or customer service is a plus
Work Environment & Schedule:
- In-Person Position – Office/call center-style setting in Oklahoma City, OK
- Full-Time & Part-Time Available (8-hour shifts, 40 hours per week)
- Overtime Opportunities
- Must be able to commute or relocate before starting work
Pay: Starting at $14.50 per hour
If you're ready for a rewarding career where your skills make a real impact, apply today!
Job Type: Full-time
Pay: $14.50 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical Setting:
- Office
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Overtime
Work Location: In person
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Overnight shift
- Overtime
Work Location: In person
Job Types: Full-time, Part-time
Pay: From $14.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Physical Setting:
- Office
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Overnight shift
- Overtime
- Weekends as needed
Work Location: In person
Salary : $14 - $15
