What are the responsibilities and job description for the Benefits Enrollment Representative position at U.S. Retirement & Benefits Partners?
The Benefits Enrollment Representative is responsible for assisting clients with their benefits enrollment needs.
This includes answering calls and emails, responding to requests, and communicating with clients and agents in a timely and professional manner.
The key responsibilities of this role include:
- Assisting clients with their benefits enrollment needs
- Responding to requests from clients and agents
- Communicating with clients and agents to resolve any issues that may arise
- Escalating issues to the Customer Care Supervisor as needed
To succeed in this position, you should have:
- A high school diploma or equivalent
- At least one year of experience in an office environment, preferably in the insurance industry
- Excellent communication skills
- Proficient computer skills using Excel and Word
We strive to provide a positive and supportive work environment that encourages growth and development.
