What are the responsibilities and job description for the Customer Service Agent position at U.S. Standard Insurance Company?
Company Description
U.S. Standard Insurance Company, founded in 2012, is dedicated to providing the best Auto, Home, and other personal lines of insurance while focusing on competitive pricing. The company combines conservative insurance models with advanced rating technology to enhance the client experience through constant innovation.
Role Description
This is a full-time on-site role for a Customer Service Agent at U.S. Standard Insurance Company in Canton, GA. The Customer Service Agent will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and providing excellent customer experience on a daily basis.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience expertise
- Strong communication and interpersonal skills
- Ability to resolve customer issues effectively and efficiently
- Experience in the insurance industry is a plus
- High school diploma or equivalent required.