What are the responsibilities and job description for the Dispatch Supervisor position at U.S. Venture?

DIVISION : U.S. AutoForce

POSITION SUMMARY

U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships.

As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams.

Schedule will be Monday - Friday from 5 : 00am - 1 : 30pm, rotating Saturdays. Overtime as needed.

JOB RESPONSIBILITIES

As a Dispatch Supervisor, you will :

Provides leadership to assigned personnel through effective goal setting, performance reviews, delegation, and communication. Provides measurable feedback, suggestions for improved performance and recognition for achievements.
Conducts interviews, hiring and training as necessary.
Supports the safety programs to ensure compliance with policies and regulatory requirements. Maintain a safe working environment for all associates
Assists with process improvement initiatives.
Conducts regular meetings to ensure that personnel are well informed of policies and procedures. Continually enforces productivity standards.
Ensure excellent customer service and communication
Ensure drivers are completing all required daily paperwork :

Driver hours log (when needed)

Pre-trip inspection sheet

Driver's vehicle inspection report

Daily vehicle mileage and fuel report

Ensure all paperwork is submitted promptly to corporate office

Dispatch :

Assign product to be pulled by material handlers

Route paperwork / product to appropriate area

Ensure drivers are completing customer returns within 3 days of creation

Collect COD logs on a daily basis to ensure cash and checks are being collected

Communicate to CSR's, Sales, Customers, Other locations and Drivers effectively

Fleet :

Monitor state and federal DOT regulations

Ensure all PM's are being performed on a regular basis

Ensure all repairs are performed in order to stay compliant with federal regulations

Assist drivers in making proper arrangements when a break down occurs

Coordinate Smith Training for drivers

Operate power equipment, including fork-lift

May work as a backup driver as assigned or directed

Physical Demands and Work Environment :

Physical demands : While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and / or smell; the employee must occasionally lift products weighing up to approximately 80 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 70 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Protective equipment required : steel or composite toe boots, safety vest, harness, seatbelt , SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots.

Work environment : While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.

QUALIFICATIONS

3 years of related experience

Skills and experience sufficient to supervise drivers and material handlers

Knowledge of state and federal DOT regulations

Knowledge of or ability to learn computer systems

Willing to work overtime or flexible hours on short notice

Good memory and scanning abilities

Good communication and math skills

Able to lift up to 80lbs.

Able to learn to use a forklift

Requires valid drivers license and good driving record

Successfully pass a pre-employment drug test (do not test for THC / marijuana )

U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101 .

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