Lead Veteran Service Assistant

Description

Looking for a rewarding position? How would you like to serve those who served? U.S.VETS is the largest nonprofit organization with boots on the ground to combat America’s veteran homeless crisis head-on. Our holistic approach delivers intervention and prevention services, including housing, mental health and career programs, and wraparound services. With residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life.

With a mission to end veteran homelessness, U.S.VETS is developing housing across the country and expanding vital homeless prevention programs that provide post-9/11 veterans and families with career and mental health services to transition to civilian life successfully. If you are looking for an opportunity to work for a great organization & make a difference, this is the job for you! Come & join our winning team!

Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K

All applications must be completed in entirety/Local candidates only

Lead Veteran Service Assistant

The Lead Veteran Services Assistant reports directly to the Veteran Services Coordinator.  This position directly supervises the Veterans Services Assistant staff and works collaboratively with the Veterans Service Coordinator to ensure effective delivery of residential services.  This position is assigned responsibility for daily implementation of the day-to-day basic residential services.

FLSA Classification: Non-Exempt

Responsibilities

• Supervise the delivery of basic services (shelter, food, hygiene) to veterans served at the facility. Supervises the mail/postage process at the facility
• Supervises and organizes daily client services and support functions
• Supervise and manages the Veterans Service Coordinator staff
• Develops weekly staff schedule for resident staff with Veterans Service Coordinator
• Provide support, one-one training and supervision to residential staff
• Responsible for preventing or de-escalating/defusing any verbal/physical altercations at facility including submitting written report to Veterans Service Manager concerning these events
• Responsible for implementing and making necessary provisions for the fluidity of services
• Conveying needs to Veterans Service Coordinator to maintain supply inventory of supplies and meals coordination
• Responsible for implementing UA testing to promote a sober environment
• Responsible for implementation and supervision of all safety and emergency procedures
• Responsible for ensuring the accurate tracking and reporting of all residential services delivered at the facility and ensuring timely submission of these reports
• Performs other duties as required

Qualifications

Requirements

• Good communication, conflict management and interpersonal skills.
• 1-year VSC or related program experience required
• Proven leader with ability to manage 8 to 10 residential staff
• Must be efficient in client-centered philosophy and skilled in creating and implementing a sober environment
• Basic computer literacy
• Valid driver’s license required. Must meet company insurance requirements and complete a provided driver training course
• Must be energetic, dedicated to the mission and flexible
• Must have at least two years of leadership experience in the non-profit industry

NON-DISCRIMINATION POLICY

U.S.VETS subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, U.S.VETS  intends to comply fully with applicable federal, state, and local employment laws and the information requested on this application will be used only for purposes consistent with those laws.

AMERICANS WITH DISABILITIES ACT - REQUEST FOR

REASONABLE ACCOMMODATION

In accordance with requirements of the Americans with Disabilities Act, it is  U.S.VETS’ policy to provide reasonable accommodation to applicants who request accommodation during the application process in order that the applicant may be given a full and fair opportunity to be considered for employment.  If you need a reasonable accommodation to participate in the application or interview process, you or someone else may submit your request to U.S.VETS in any of the following ways:  by telephone 213-542-2600 and ask for the HR Assistant]; or by U.S. Mail or hand delivery:  U.S.VETS, 800 West 6th Street, Suite 1505, Los Angeles, CA  90017, Attention:  Human Resources – Job Applicant Request

OUR MISSION

To end and prevent veteran homelessness. We empower veterans and their families through housing, comprehensive services and advocacy.

Salary : $22 - $38