Patient Services Associate

UAMS offers amazing benefits and perks:

• Health: Medical, Dental and Vision plans available for staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary: offered commensurate with experience.

• Provides Care in an Efficient Effective Manner; Organizes own workload to ensure completion during shift, in coordination with R.N. and other team members;
• Seeks assistance from appropriate staff when necessary; Utilizes down (unproductive) time toward patient and unit activities
• Accepts constructive feedback from peers/team members and takes corrective action when needed
• Obtains patient report as per unit policy and has on-going communication with R.N. regarding patient care/changes in condition
• Informs nurse of patient requests or complaints
• Performs other duties as defined by unit check list as delegated by R.N./CDF/CSM
• Assist with admission, transfer, and discharge of patients
• Transports patients to other areas of the hospital as directed
• Carries out the Plan of Care for Patient using a Multidisciplinary Approach as Delegated by Team Leader
• Communicates effectively with other team members to facilitate patient care
• Verbalizes understanding of patient's plan of care
• Accepts directions from R.N.s and team members
• Follows through on delegated patient care activities
• Assists Patient with ADL/Personal Care; Provides appropriate grooming/oral hygiene and comfort measures
• Applies and monitors restraints
• Assists patients with activities (ambulation, up in chair, turn and reposition)
• Documents patients care per standards
• Documents vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards
• Documents all patient care activities/task accurately and timely per standards
• Directs any questions regarding documentation to R.N.
• Documents on flow sheets and in eChart per unit and department standards
• May perform other duties as assigned.

• High school diploma/GED
• One (1) year Patient Care AND One (1) year of Clerical Experience in a health care setting.
• Successful completion of the UAMS PCT and PSC courses within probationary period (90 days).
• Ability to follow Oral Instructions
• Computer experience desired, Ability to communicate with staff, patient/families following Guest CARE guidelines

• Two (2) or more years of Patient Care and Clerical Experience.